ABIODUN LAWAL
Lagos,LA
Summary
Dynamic sales professional with a proven track record at EGATEE COMPANY, excelling in customer engagement and relationship building. Skilled in sales strategy development and active listening, I consistently exceeded sales targets, enhancing client loyalty and driving revenue growth through exceptional service and effective communication.
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Dedicated sales professional offering experience recommending, selecting, and assisting with locating merchandise based on the needs of the individual consumer.
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
13
13
years of professional experience
Work History
Salesperson
EGATEE COMPANY
02.2021 - 08.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Expanded customer base through targeted prospecting and networking efforts.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Implemented effective sales strategies to maximize revenue generation.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Negotiated prices, terms of sales and service agreements.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Maintained current knowledge of evolving changes in marketplace.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Achieved or exceeded company-defined sales quotas.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Warehouse Worker
JOTT PRINTING COMPANY
11.2014 - 07.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Sales Assistant
DIAMOND AQUARIUS
02.2012 - 09.2014
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
Education
POST GRADUATE DIPLOMA - Business Administration
BABCOCK UNIVERSITY
OGUN STATE07-2025
HIGHER NATIONAL DIPLOMA - Accounting
LAGOS STATE POLYTECHNIC(IKORODU)
Lagos, Nigeria11-2022
NATIONAL DIPLOMA - Accounting
LAGOS STATE POLYTECHNIC(IKORODU)
Lagos, Nigeria11-2019
SENIOR SECONDARY SCHOOL CERTIFICATE EXAMINATION -
OPTIMIST COLLEGE SECONDARY SCHOOL
Lagos, Nigeria08-2012
FIRST SCHOOL LEAVING CERTIFICATE -
MISSOURI NURSERY AND PRIMARY SCHOOL
Lagos, Nigeria06-2006
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Customer engagement
- Networking
- Sales process
- Sales strategy development
- Active listening
- Sales management
- Sales presentations
- Objection handling
- Product description
- Relationship selling
- Business development
- Account management
- Prospecting clients
- Referral marketing
- Door-to-door sales
- Client service
- Customer relations
- Product and service sales
Languages
English
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Chartered Institute of Human Resouces And Strategic Management.
Timeline
Salesperson
EGATEE COMPANY
02.2021 - 08.2024
Warehouse Worker
JOTT PRINTING COMPANY
11.2014 - 07.2016
Sales Assistant
DIAMOND AQUARIUS
02.2012 - 09.2014
POST GRADUATE DIPLOMA - Business Administration
BABCOCK UNIVERSITY
HIGHER NATIONAL DIPLOMA - Accounting
LAGOS STATE POLYTECHNIC(IKORODU)
NATIONAL DIPLOMA - Accounting
LAGOS STATE POLYTECHNIC(IKORODU)
SENIOR SECONDARY SCHOOL CERTIFICATE EXAMINATION -
OPTIMIST COLLEGE SECONDARY SCHOOL
FIRST SCHOOL LEAVING CERTIFICATE -
MISSOURI NURSERY AND PRIMARY SCHOOL
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