Collins Abia

I am passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Team-oriented and methodical Technical Assistant with a very strong attention to detail and good multitasking skills.

Specializing in SEO Writing, Keyword research on AHREFS and SEM Rush, computer maintenance and repairs, Customer Care Assistant as well as a Team Lead, providing expert technical and procedural guidance to team to enhance productivity and increase work accuracy. Proficient in Microsoft Office Package, Corel Draw, Photo Shop and Windows installation software.

Talented professional good multitasking, organizational and verbal and written communication skills. Expertise includes writing content on topics diverse topics and for use in different media. Bringing five (5) years of related experience.

Creative Copy Writer offering background in preparing well-structured drafts, editing posts and conducting keyword research. Collaborative team player possessing impeccable grammar and in-depth comprehension of Microsoft Word and Office.

• I've supervised team of ten staff members.
• Collaborated with team of five in the development of currentschoolnews.com, chefsstage.com (new project), suntrustblog.com, canadainsider.com (new project), ghanamissions.com etc.
• Achieved good rankings on SERP through effective optimization of contents.
• Documented and resolved freezing issues on laptops, connection issues which led to a smooth run to achieving more productivity.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Achieved goo traffic by completing on-page SEO with accuracy and efficiency.
• Through the years, I have been able to raise my WPM from 20 to 60.