ABDULSALAM ZAINAB
Relationship Manager
Ilorin
Summary
Highly motivated and versatile professional with a solid background in Industrial Chemistry and proven success in finance and relationship management. My role as a Relationship Manager at Jaiz Bank has equipped me with exceptional skills in financial analysis, strategic planning, and client relationship building. I excel in bridging the gap between technical expertise and business strategy, delivering innovative solutions that drive growth and efficiency. With a passion for results, adaptability, and a customer-focused approach, I am dedicated to contributing to the success of my organisation.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Relationship Officer (Islamic Banking)
Jaiz Bank Plc.
09.2021 - Current
- Conducted financial analyses to assess client needs and recommend suitable financial products and services
- Managed and enhanced client relationships by providing personalized financial solutions, addressing customer inquiries, and ensuring a high level of client satisfaction
- Collaborated with internal teams to offer a range of banking products and services, while assisting in onboarding new clients and maintaining existing client portfolios
- Regularly monitored account activities and conducted risk assessments to ensure compliance with banking regulations and policies
- Led successful marketing campaigns to drive new business acquisition and deepen existing client relationships.
Teller
Jaiz Bank Plc
04.2019 - 09.2021
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
Education
Bachelor - Industrial Chemistry
University of ilorin
Ilorin, Kwara 01.2013 - 01.2017
MBA - Cybersecurity
Nexford University
Skills
Chess
Strong relationship management
Customer service skills
Creativity and innovation
Cross-cultural sensitivity
Financial acumen
Certification
Member, Chartered Institute of Bankers of Nigeria, 2022
Accomplishments
Captain, University of Ilorin female football team
Timeline
Relationship Officer (Islamic Banking)
Jaiz Bank Plc.
09.2021 - Current
Teller
Jaiz Bank Plc
04.2019 - 09.2021
Bachelor - Industrial Chemistry
University of ilorin
01.2013 - 01.2017
MBA - Cybersecurity
Nexford University