Abdulmumin Ibrahim
I.T Consultant, WordPress Web/App Developer, Project Manager, Blockchain Technology Enthusiast.
No 2, Road A, Da Chibi Rwang Street, Rayfield -Jos
Summary
Results-driven IT professional with 15+ years of experience in engineering, administration, and support of IT infrastructures. Recognized for resolving complex problems, enhancing customer satisfaction, and driving operational improvements that reduce costs and boost profitability. Proven ability to lead and motivate cross-functional teams to deliver projects successfully. Strong track record of implementing effective solutions and optimizing performance. An exemplary communicator with the passion and integrity to build lasting, professional, and profitable relationships at all levels.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Head of Operations (Field & Logistics)
Consolidated Energy Logistics Limited (CELL)
09.2022 - Current
- Set performance targets, track KPIs, and run monthly performance reviews with clear rewards and disciplinary actions.
- Lead load analysis, correct under-billed accounts, recover revenues, and enforce accurate billing.
- Design and implement revenue-protection strategies across franchise states; direct disconnections and penalties in line with NERC regulations; reduce energy theft and stop unauthorized access.
- Deliver weekly, monthly, and quarterly management reports with audit insights and actionable recommendations.
- Investigate suspicious accounts and usage trends to identify, resolve, and prevent unauthorized network access.
- Recruit, train, and coach enforcement and logistics teams; build capacity and uphold professionalism, safety, and regulatory compliance.
- Partner with departmental heads to maintain strong communication, drive projects to completion, and ensure smooth operations.
- Oversee end-to-end C-Logistics operations, including dispatch, route optimization, fleet efficiency, SLAs, and customer satisfaction; set operations KPIs and maintain performance dashboards.
Chief Technology Officer (Remote)
Zebra Miles Nigeria Limited
02.2022 - Current
- Leveraged experience through vital management positions guiding business to success.
- Collaborating with managers to determine blockchain technology needs and envisaged functionalities.
- Collecting and interpreting key metrics to determine which programs met desired outcomes or required further streamlining for success.
- Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
- Experience building user interfaces for websites and/or web applications.
- Experience designing and developing responsive design websites.
- Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
- Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.
- Meeting with clients to discuss website design and function.
- Designing and building WordPress website front-ends.
- Designing and managing WordPress website back-ends including database and server integration.
- Generating WordPress themes and plugins.
- Conducting website performance tests.
- Troubleshooting content issues.
- Conducting WordPress training with clients.
- Monitoring performance of live websites.
- Drive operational direction, administrative and cost efficiency and coordination of security program initiatives on behalf of clients.
- Documenting blockchain development processes and complying with best practices in data protection.
- Keeping up with current blockchain technologies and cryptography methods.
- Applying latest cryptology techniques to protect digital transaction data against cyber attacks and information hacks.
- Applying business initiatives resulting in numerous multi-year contracts.
- Supporting business growth through strategic planning and process development.
- Built strategic relationships with federal, state and local law enforcement agencies.
- Streamlined company processes and procedures while enhancing customer satisfaction.
- Formulated analysis assessments to make informed decisions on proposed projects.
- Increased profitability by optimizing sales and fulfilling lower overhead costs.
- Oversees daily operations to ensure high levels of productivity.
- Improved operations through consistent hard work and dedication.
- Eliminated downtime and maximized revenue by providing top project quality control.
Head Monitoring & Enforcement
Jos Electricity Distribution Plc
12.2018 - 03.2020
- Defined targets for each team, analyzed quality of work done, evaluated performance and initiated measures for rewards or disciplinary actions on monthly basis.
- Performed load analysis on all identified and confirmed under-billed customers on the network, and ensured full implementation on the newly assessed load.
- Prepared weekly, monthly, quarterly and annual reports to the Nigerian Electricity Regulatory Commission (NERC), Chief Commercial Officer and Internal Audit; on impact of revenue protection and proffered recommendations based on the department's performance evaluation.
- Determined Key Performance Indicators in conjunction with HR team for the Monitoring and Enforcement staff.
- Reviewed all suspicious accounts with unauthorized access to the network via AMI/AMR platform for further action.
- Designed and cascaded the preferred strategies on revenue protection to the regional enforcement teams across JED Plc franchise states.
- Enforced the disconnection of any unauthorized access on the network.
- Identified and thwarted all suspicious trends and activities on energy theft within the network.
- Ensured that all defaulters/offenders were prosecuted and the financial implications of the stolen energy were paid in full, as stipulated under the NERC regulations.
- Supervised the maximum capacity building of the enforcement staff in order to execute their job roles competently.
- Worked closely with the requisite Departmental Heads to maintain optimum levels of communication to effectively and efficiently complete projects.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Prepared a variety of different written communications, reports and departmental documents to ensure smooth operations.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Head Data Centre Operations
Jos Electricity Distribution Plc
07.2018 - 11.2018
- Drove operational improvements which resulted in savings and improved profit margins.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Prepared plans and documents related to data centre expansion or interpolations.
- Monitored all software and hardware products and ensured compliance to the Data Centre Standards.
- Provided technical solutions for existing & emerging information security risks.
- Created the escalation matrix in resolving all Data Centre related issues.
- Ensured that all the alerts raised by the Data Centre Monitoring tools are addressed in order to forestall any unforeseen downtime or data corruption.
- Prepared the weekly maintenance schedules for all the Data Centre Hardware and Applications.
- Reviewed the Backup and Restore policy periodically based on the changing organizational requirements, and ensured that the policy was adhered to by all the Data Centre Engineers.
- Ensured that the servers are protected from the following threats: viruses, hackers, spams, phishing attacks, and identity thefts.
- Monitored all functional resources required for growth and ensure maximum productivity.
- Maintained expert knowledge on all business procedures associated with assets management and liabilities.
- Led projects and analyzed data to identify opportunities for improvement.
Asst. Manager Network Architect /Senior Project Manager
Jos Electricity Distribution Plc
01.2016 - 07.2018
- Ensured all network infrastructures and voice are operational and functioning effectively.
- Supervised the project in conjunction with Adroit Systems to set up and deploy JED PLC Unified Vending System (ITRON) in our franchise states.
- Maintained and ensured the availability of IPSEC VPN between JED PLC and Adroit for the Unified Vending System Platform.
- Performed network assessment and security audit using state of the art Juniper Unified Threat Management features.
- Designed and maintained the company's website.
- Supervised all IT personnel and ensured that they perform their statutory and ad hoc roles.
- Provided technical services and support in the following areas - WAN & LAN connectivity, Routers, Switches, Firewalls, Network Security and Cloud Computing.
- Oversaw the financial aspect of IT Department including; purchasing, IT Budget preparation and review.
- Responsible for all strategic IT planning, including fostering innovation and allocating monetary resources.
- Led the strategy for network architecture and network services to support data, voice, video and other network dependent traffic.
- Designed, implemented and monitored all IT policies and procedures.
- Ensured the security of data, network access and backup systems.
- Managed the lower cadre IT staff by training them, communicating their job expectations and appraising their performance accordingly.
- Worked with other departmental Heads on their requirements/challenges and ensured that IT provides the relevant support as requested.
- Developed implementation methodologies to rein in project costs while meeting key milestones.
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
- Developed and initiated projects, including managing costs, schedule and performance.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Drove team success through shared vision and recognition of quality performance.
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Modified and directed project plans to meet organizational needs.
- Identified, reviewed and applied policies and procedures by exercising informed judgment to achieve optimal performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Developed executive presentations and reports to facilitate project evaluation and process improvement.
- Communicated project plans and progress to key stakeholders and project contributors.
- Oversaw internal and external projects by reviewing activities, maximizing efficiency and increasing collaboration and communication transparency.
Network Administrator/Web Developer
Teasy Mobile International
02.2012 - 12.2015
- Installed, configured, and supported local area network (LAN), wide area network (WAN), WLAN Access Points, Cisco & Juniper devices, VPN and Internet System.
- IP address scheme on all devices including Web, Application and Database servers.
- Designed Teasy Mobile's network architecture both at Teasy Mobile's head office and its DR site.
- Deployed Orion SolarWinds Platform to monitor the health and performance of the network.
- Designed and implemented the company's website.
- Configured, implemented and monitored the company's Access Control System.
- Configured and implemented the Unified Threat Management (UTM) features to help secure the company's network from any unforeseen security threats.
- Worked in conjunction with the Verifone Mobile Money team that set up and deployed the Mobile Money Platform Solution for the company.
- Setup and deployed the company's POS terminal devices.
- Rewrote and updated group policy with new domain move and domain level raise.
- Verified continuity of computer and telephone system services for users through technical expertise, assistance and project coordination.
- Performed system maintenance and upgrades, including patches, service packs, hot fixes and new security configurations.
- Optimized network operations by monitoring, troubleshooting and enforcing Department of Defense (DoD) security compliance.
- Researched and recommended network products, services, protocols and standards for network development.
- Installed, maintained and supported all network and voice-related hardware, software and communication links for design.
- Technically supported the project planning team for development and implementation of proposals and solutions to address hardware and software problems and network emergencies.
- Performed necessary maintenance to support network availability.
- Diagnosed and resolved hardware, software and network problems, and replaced the defective components.
- Provided on-call support for network engineering duties.
- Participated in on-call rotations during holidays, weekends and overnights to handle emergency network.
- Summarized incident resolution for future reference.
- Logged, resolved and escalated on-site and off-site issues.
- Identified issues and implemented troubleshooting techniques to alleviate downtime and system failure.
- Increased knowledge base for help desk staff by authoring documentation for system configuration and troubleshooting.
- Backed up company data to distributed storage centers to avoid massive data loss in event of network breach or failure.
Field Engineer
Layer 3 Limited
06.2010 - 07.2011
- Installed and supported the corporate customer's RF and IP connectivity on the Metro- WiFi.
- Spearheaded RF site surveys (predictive & passive) using Wireless scanning tools.
- Provided on site 2nd line technical support service to Enterprise customer's covering the South-West, and reported to the Field Operations Coordinator on a weekly basis.
- Linked routers and switches, Cyberoam UTM appliances, WLAN Access Points and Juniper VPNs.
- Proactively identified and solved field network issues.
- Installed and configured WDS/Wireless repeaters, Wireless PtP bridges, Wireless Access Points and Infrastructure Client network topologies.
- Coordinated the configuration and installation of optical fibre and RF radios such as; Radwin, Teletronics and Alvarion.
- Ensured that systems, processes and methodologies as specified are followed accordingly to ensure effective monitoring, control and support of service delivery.
- Managed and implemented all operational related projects in order to maintain optimum customer service satisfaction.
- Maximized real-time Network (LANs, MANs and WANs) and Application monitoring and optimization.
- Served as liaison between site engineering team and field to coordinate work in accordance with design, configuration and implementation documents.
- Promoted positive customer support training experience once project was completed.
- Provided review of design modifications and requests for clarification.
- Worked on the IP networking, 2 and 3 tier, and provided support on Linux Systems.
- Coordinated the configuration, troubleshooting and optimization of the IP Telephony Network Infrastructure.
- Coordinated the implementation of Network Security and Multilevel Administration for proper auditing and accounting.
- Consolidated the monitoring process of the network via SolarWinds, PRTG Network monitor and CACTI.
Education
B.Eng - Electrical Engineering
Kano University of Science And Technology
Wudil - Kano State07-2010
Skills
- IT Consulting
- Advanced Metering Infrastructure
- Logistics management
- Operations management
- Blockchain Technology
- Project Management
- Network Infrastructure Design, Configuration and Monitoring
- Access Control System
- Linux (Ubuntu), Mac and Windows OS
- Strategic Planning and Business Development
- IT Management and Delivery
Accomplishments
- https://www.exceliantech.com
- https://www.nipc.gov.ng
- https://www.spadesinteriors.com
- https://www.statehouse.gov.ng/covid19
- https://www.finexca.com/en/exchange/
- https://www.maxhealthcare.in
- https://crestmeridian.com/
- https://bellokano.com/
1) CO-Founded Zebra Wallet, a pioneering financial technology platform revolutionizing transactional processes within Nigeria and beyond. Leveraging the cutting-edge "sim-skin" technology compatible with any mobile phone, we are eliminating the barriers in various financial transactions both locally and across borders.
2) Secure partnership with Sunceco renewable energy in West Africa.Used Microsoft Excel to automate revenue loss and penalty charge calculations, and to also develop inventory tracking spreadsheets.
2) Unified Vending System Deployment (ITRON).
3) Website and Mobile App Portfolio:
4) Successfully deployed a fully functioning, state of the art network infrastructure and internet facilities in Plateau, Bauchi, Benue and
Gombe States (including the FCT).
5) Set up and coordinated the AMI/AMR Solution in four states.
6) Pioneered the design and implementation of Teasy
Mobile Application for payments and mobile money business.
Certification
- Managing Middlescence for Organisational Performance.
- High-Impact Leadership Program for Mid-Level Managers in the Electricity Distribution Sector.
- Juniper Networks Certified Associate (JNCIA-Junos).
- Cisco Certified Network Associate (CCNA).
- Juniper Networks Certified Associate (JNCIA-E).
Timeline
Head of Operations (Field & Logistics)
Consolidated Energy Logistics Limited (CELL)
09.2022 - Current
Chief Technology Officer (Remote)
Zebra Miles Nigeria Limited
02.2022 - Current
Head Monitoring & Enforcement
Jos Electricity Distribution Plc
12.2018 - 03.2020
Head Data Centre Operations
Jos Electricity Distribution Plc
07.2018 - 11.2018
Asst. Manager Network Architect /Senior Project Manager
Jos Electricity Distribution Plc
01.2016 - 07.2018
Network Administrator/Web Developer
Teasy Mobile International
02.2012 - 12.2015
Field Engineer
Layer 3 Limited
06.2010 - 07.2011
B.Eng - Electrical Engineering
Kano University of Science And Technology
Similar Profiles
Krushang KansaraKrushang Kansara
Senior Executive at Adani Group ( Adani Green Energy Limited & Adani Logistics Limited )Senior Executive at Adani Group ( Adani Green Energy Limited & Adani Logistics Limited )
Mahmoud HanouraMahmoud Hanoura
COMMERCIAL MANAGER / ACTING COUNTRY MANAGER at Worldwide Energy Logistics LimitedCOMMERCIAL MANAGER / ACTING COUNTRY MANAGER at Worldwide Energy Logistics Limited
Maleeha SaleemMaleeha Saleem
Research Assistant at Renewable Energy Materials & Solar Cell Fabrication (REM & SCF) Research LabResearch Assistant at Renewable Energy Materials & Solar Cell Fabrication (REM & SCF) Research Lab
Trent OwensTrent Owens
Sever Tech at WebNXSever Tech at WebNX
Trent OwensTrent Owens
Data Center Technician at WebNXData Center Technician at WebNX