Abdullahi M Abdullahi
Business Manager
Galadimawa,Abuja
Summary
Committed management student eager to develop and hone skills in practical business settings. Applies comprehensive education and personal skills to tackle challenging topics. Learn quickly and brings advanced organisational skills. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Managing Partner
SalientSky Limited
Abuja, FCT
01.2022 - Current
- Generated and achieved regional revenue goals, exceeding targets within company growth strategies.
- Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.
- Maintained smooth operations through careful management of office workflow and administrative processes.
- Kept accurate company records, upholding compliance with regulations and company policies.
- Supervised budgets and timelines, ensuring progress met project scope targets.
- Provided customers with outstanding service, extending relationships for future business opportunities.
Service Executive
Innovate 1 Pay
Abuja, FCT
08.2018 - 11.2021
- Audited calls and service levels to maintain high standards.
- Offered detailed product and service advice based on customer needs.
- Exceeded targets by delivering comprehensive and consistent service.
- Resolved complaints with proactive problem-solving and analysis.
- Improved company processes by analysing customer feedback and service trends.
- Utilised ticketing system to track timeline and resolution of problems.
- Handled forex cash movement from CBN to distribution location for Bureau de change operators.
System Support Officer
SW Global
Abuja, FCT
02.2018 - 07.2018
- Scanned systems, diagnosing and correcting equipment failures and performance issues.
- Followed technical documentation for accurate installation, maintenance and repair work.
- Established and troubleshot network and data communications systems.
- Followed manufacturing instructions and design specifications when completing repairs.
- Updated and improved web pages for relevancy and accuracy.
- Tracked support tickets and document actions.
- Answered user questions about hardware and software operation to help resolve problems.
Copywriter
The FrontofficeNg
Abuja, FCT
01.2016 - 02.2018
- Participated in creative planning and review sessions, working with team to elevate content and design quality.
- Crafted relevant, compelling and valuable copy specifically directed at target audiences.
- Applied knowledge of psychology to maximise impact of persuasive copy.
- Monitored competitor activities, consumer behaviour and industry trends to enhance new and existing copy.
- Translated technical concepts into readable and interesting copy.
Education
Master of Business Administration - Business Management and Entrepreneurship
Nigerian Defense Academy
Kaduna, Kaduna State 09/2021 - 09/2023
Bachelor of Science - E-Commerce
Limkokwing University of Creative Technology
Kuala Lumpur, Malaysia 08/2009 - 07/2013
Diploma of Higher Education - Digital Systems Security
INTI College
Sarawak, Malaysia 08/2007 - 06/2009
Certificate of Higher Education - Computing
Informatics Institue
Jigawa State 08/2006 - 07/2007
Skills
- Business planning
- Business development
- Project management
- Entrepreneurial mindset
- Business analysis
- Business administration
- Financial management
- Operational management
- Supply chain management
Languages
English
Fluent
Malay
Elementary
Arabic
Beginner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Managing Partner
SalientSky Limited
01.2022 - Current
Service Executive
Innovate 1 Pay
08.2018 - 11.2021
System Support Officer
SW Global
02.2018 - 07.2018
Copywriter
The FrontofficeNg
01.2016 - 02.2018
Master of Business Administration - Business Management and Entrepreneurship
Nigerian Defense Academy
09/2021 - 09/2023
Bachelor of Science - E-Commerce
Limkokwing University of Creative Technology
08/2009 - 07/2013
Diploma of Higher Education - Digital Systems Security
INTI College
08/2007 - 06/2009
Certificate of Higher Education - Computing
Informatics Institue
08/2006 - 07/2007
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