ABDULLAHI ABDULLATEEF

· Handled inbound and outbound calls from both prospects and existing students

· Played advisory role in matching the leads’ needs and background with suitable courses.

· Registered and onboard 10 students in 2 months over 4 million fees paid.

· Contributed to the overall performance of the sales team

· Offered after sales service by providing prompt information.

• Company Overview: Jumia Food (a subsidiary of Jumia Nigeria)
• Oered quality customer relationship management which increase JUMIA FOOD overall productivity by 50 percent
• Provided solutions to critical situation that aect customer's service delivery
• Improved communication skills with empathy and good tone of voice
• Tracked logistics through order management system which increased order delivery by 20 percent
• Checked with the customers ensuring hitch free service delivery
• Jumia Food (a subsidiary of Jumia Nigeria)

• Structured lesson plan on English Language and Literature-in-English for senior classes
• Oered simplied approach in teaching student which increased their performance by 60 percent
• Curated standard grading system for marking tests and exams which stimulated the school's reputation

• Reported Health news story which informed audience about health related event occurred in the society
• Covered health news from International which promoted media coverage of health around the globe
• Documented chronic disease and acute disease infected some people in a journalistic way

GPA: 3.84/5.0