ABDULAZEEZ MOMOH
Abuja,DAWAKI
Summary
Versatile and results-driven Product Manager and Chief Technical & Operations Officer (CTOO) with over 15 years of experience driving product innovation, technical operations, and customer-centric solutions in the telecommunications core network software industry. Skilled in defining and executing product roadmaps, aligning technical deployments with evolving market needs, and delivering core network solutions for MVNOs and MNOs across on-premises and cloud environments. Expertise in product lifecycle management, agile methodologies, and cross-functional leadership, delivering high-impact software products while ensuring seamless deployment, optimal performance, and continuous customer satisfaction.
Overview
22
22
years of professional experience
Work History
Product Manager & Chief Technical and Operations Officer (CTOO)
WTL – Wireless Technology Labs
Lagos
09.2023 - 03.2025
- Company Overview: WTL is a Belgium company that specializes in telecommunication core network software development, providing software solutions for Mobile Network Operators (MNOs) and Mobile Virtual Network Operators (MVNOs)
- WTL specializes in delivering bespoke core network components (2G, 3G, 4G and 5G telecommunication technologies) to MVNOs and MNOs, enabling full-service mobile operations
- Define and execute product roadmap for WTL’s suite of core network software, aligning features with market demands, regulatory requirements, and customer-specific needs
- Lead end-to-end product lifecycle, collaborating with R&D, sales, and technical operations teams to deliver scalable, customer-centric products
- Own customer requirement gathering, translating needs into actionable product features, and ensuring technical alignment throughout development lifecycle
- Drive pre-sales technical discussions, product demonstrations, and technical workshops to align with customer expectations and drive successful sales closures
- Spearhead deployment and integration of WTL’s core network products within customer environments (both HPLMN and VPLMN), ensuring smooth interconnection across international gateways
- Oversee Acceptance Test Procedures (ATP) and post-deployment assessments to validate network performance and product alignment with customer KPIs
- Manage regular network audits, proactively identifying optimization opportunities, ensuring performance, scalability, and adherence to SLA commitments
- Establish incident management processes, leading root cause analysis, service recovery, and post-mortem reviews to continuously improve system reliability
- Provide regular technical and product performance reports to Management Board, ensuring alignment between product evolution, operational performance, and business objectives
- Applies Scrum methodologies to establish structured sprint planning, backlog grooming, and daily stand-ups to enhance cross-functional collaboration and accelerate product delivery cycles
- Maintained prioritized product backlog, ensuring features and technical improvements are aligned with customer needs, market trends, and business goals
- Led sprint reviews and retrospectives, fostering a culture of continuous improvement, capturing feedback from development, operations, and business teams to refine processes and enhance delivery outcomes
- Developed Agile dashboards to provide real-time visibility into sprint progress, blockers, and velocity, enabling proactive decision-making at both product and executive levels
- Implemented collaborative requirement gathering using Agile principles, ensuring features were defined through user stories, acceptance criteria, and regularly validated through stakeholder feedback
- WTL is a Belgium company that specializes in telecommunication core network software development, providing software solutions for Mobile Network Operators (MNOs) and Mobile Virtual Network Operators (MVNOs)
- WTL specializes in delivering bespoke core network components (2G, 3G, 4G and 5G telecommunication technologies) to MVNOs and MNOs, enabling full-service mobile operations
- Successfully launched and deployed 4 MVNO core network solutions, contributing to $3.5 million USD in revenue and expanding WTL’s market footprint across Africa
- Introduced streamlined Agile requirement gathering and prioritization process, reducing feature delivery time by 25% and improving cross-team alignment
- Partnered with cross-functional teams to enhance product adoption and customer satisfaction, driving 20% improvement in customer onboarding efficiency
- Championed proactive network audits and performance optimization reviews, reducing critical incidents by 30% and improving SLA compliance across all deployments
Senior Product Integration Specialist
Ericsson
Lagos
06.2010 - 07.2016
- GLed cross-functional product integration and Go-To-Market (GTM) efforts for deployment of Ericsson Core Network solutions across Sub-Saharan Africa, ensuring alignment between technical delivery, customer requirements, and business goals
- Defined and executed product launch roadmaps for core network deployments, including HLR, MSC-S, MGW, STP and GMSC systems, collaborating closely with internal R&D, operations teams, and external operator partners to ensure seamless implementation
- Acted as product liaison between Ericsson and customer operators, gathering and documenting customer requirements, translating them into technical product specifications, and ensuring successful product customization to meet local regulatory and operational needs
- Spearheaded first-time-right (FTR) project delivery strategies, reducing rework and improving time-to-market for new network product launches by over 20%
- Facilitated product performance reviews post-deployment, collecting feedback from customers and internal stakeholders to feed into product enhancement cycles and future product roadmaps
- Managed technical escalations related to product performance, ensuring rapid issue resolution while feeding root cause analysis into product backlog for future releases
- Partnered with cross-functional teams (R&D, pre-sales, and customer support) to successfully deliver Greenfield and brownfield network product deployments, including for MTN Nigeria, MTN South Africa, Airtel Nigeria, Africell DRC, MTN Benin Republic, and Tigo Tanzania
- Supported international roaming enablement projects, aligning product capabilities with evolving regulatory requirements and customer expectations, while ensuring smooth integration with international gateways
- Collaborated with government agencies on Lawful Intercept solutions, adapting product configurations to meet legal and compliance requirements, thereby enhancing product-market fit in highly regulated markets
- Successfully delivered reenfield GSM/WCDMA core network for Africell DRC, including full lifecycle support from initial requirement gathering to network launch
- Managed first successful Siemens HLR to Ericsson HLR migration for Africell Sierra Leone, ensuring zero subscriber data loss during cutover in multi-vendor environment
- Delivered 4G EPC trials and commercial rollout for MTN Benin, collaborating with internal and external teams to align product capabilities with customer performance goals
- Recovered and restored crashed HLR for MTN Uganda, ensuring business continuity and driving product improvements to enhance resilience for future releases
Senior MSS SI and Support Engineer
ERICSSON SUDAN LIMITED
Omdurman
06.2009 - 04.2011
- Led the setup of a new Data Center in Omdurman for MTN Sudan, incorporating three-layered Mobile Switching Servers, VLRs, Transit Switch, HLR, Huawei IN, and VAS network elements
- Successfully executed the separation of MTN Sudan’s network into two independent networks following the South Sudan Referendum, including establishing a new data center in Juba and ensuring compliance with telecom regulators
Service Engineer
ERICSSON CHAD LIMITED
06.2008 - 04.2009
- Provided MSS and HLR operations support for Zain Chad under Ericsson Managed Services
- Led integration, troubleshooting, performance analysis, migration, ATP, and upgrades of core mobile switches and UDMs
Senior Solution Engineer
SIGEDGE CONSULTING
07.2016 - 07.2018
- Provided telecommunications security consultations and communication risk management services
Switch Engineer
MTN NIGERIA LIMITED
12.2007 - 06.2008
- Maintained and managed Ericsson AXE switches, ensuring optimal network performance
- Conducted traffic case tests, troubleshooting, software upgrades, and acceptance testing
Switch Engineer
VMOBILE NIGERIA LIMITED
07.2005 - 11.2007
- Managed the operation and maintenance of Ericsson Mobile Switching Centers in Kaduna and Kano
- Performed troubleshooting, performance analysis, software upgrades, and ATP
Principal Manager, Metering and Laboratory Department
NIGERIA ELECTRICITY MANAGEMENT SERVICES AGENCY
07.2018 - 09.2023
- Led the statutory testing and certification of electricity meters
Customer Enumeration Officer
NATIONAL ELECTRIC POWER AUTHORITY (NYSC)
09.2003 - 09.2004
- Conducted customer enumeration, marketing, and cash collection for NEPA Bauchi
Education
Master of Science - Information Security and Digital Forensics
University of East London
United Kingdom 04.2001 -
B.Eng - Electrical and Electronics Engineering,
Ambrose Alli University
Ekpoma /Nigeria2003
Senior Core MSS Integration Engineer BUGS Certification -
Ericsson
Sweden2013
Certificate in Project Management for Telecoms and IT -
Digital Bridge Institute (DBI
2009
CUDB Data Migration -
Ericsson
Madrid/Spain2013
SMS-Basic Global CSR Handling Certification -
Ericsson
Sweden2009
Diploma - Global Support
Ericsson
Sweden2009
Ericsson: MSS Traffic Configuration AXE II Testing - undefined
2013
MSC-S R13 Configuration
Ericsson
Lagos/ Nigeria2012
M-MGW R6 Configuration -
Ericsson
Lagos/Nigeria2012
Siemens Networks: Introduction to Data Networking
Siemens Networks
Lagos/NigeriaA Interface Over IP
Ericsson
Lagos/Nigeria2011
Introduction to Mobile Soft Switch Solution
Ericsson
Lagos/NigeriaGSM System Survey
Ericsson
Lagos/NigeriaAPG 40 O&M
Ericsson
Lagos/NigeriaService Delivery Campus
Service Delivery Campus
Lagos/NigeriaSkills
Strategic Thinking & Business Acumen
- Product Vision & Strategy - Define a clear roadmap aligned with business goals
- Market Analysis - Identify opportunities, industry trends, and customer needs
- Competitive Analysis - Assess competitors' strengths/weaknesses to differentiate your product
- KPIs & Metrics - Use data-driven decision-making to measure product success
Product Development & Lifecycle Management
- Roadmap Planning - Prioritize features based on customer impact & feasibility
- Agile & Scrum Methodologies - Work with engineering teams in sprints & iterations
- Requirements Gathering - Convert business goals into user stories & acceptance criteria
- Go-to-Market Strategy (GTM) - Collaborate with sales & marketing for product launches
Technical Knowledge & Digital Tools
- Comprehensive Understanding of Technology - Know APIs, and software development processes
- User Experience (UX/UI) Knowledge - Ensure intuitive product design with wireframes & prototypes
- Data Analysis - Ability to analyze user behavior and product performance
- Familiarity with Tools - Microsoft-office suite, Jira, Draw io, Canvas, slack, Bitrix24
Stakeholder & Team Management
- Cross-functional Leadership - Work with engineering, marketing, sales, and customer support
- Communication & Storytelling - Convince executives, engineers, and customers about product value
- Negotiation & Prioritization - Balance competing interests (eg, business vs tech feasibility)
- Customer-Centric Mindset - Understand user pain points and create solutions that solve real problems
Execution & Problem-Solving
- Decision-Making Under Uncertainty - Adapt quickly based on new information
- Risk Management - Identify potential failures before they happen
- Continuous Improvement - Learn from failures and iterate based on feedback
- Project Management Skills - Ensure timely delivery of product features
Accomplishments
- Product Manager & Chief Technical and Operations Officer (CTOO)
- Abuja, Nigeria | +2347064174281 | engrazeeznice@yahoo.com | www.linkedin.com/in/abdul-azeez-m-41834312
Timeline
Product Manager & Chief Technical and Operations Officer (CTOO)
WTL – Wireless Technology Labs
09.2023 - 03.2025
Principal Manager, Metering and Laboratory Department
NIGERIA ELECTRICITY MANAGEMENT SERVICES AGENCY
07.2018 - 09.2023
Senior Solution Engineer
SIGEDGE CONSULTING
07.2016 - 07.2018
Senior Product Integration Specialist
Ericsson
06.2010 - 07.2016
Senior MSS SI and Support Engineer
ERICSSON SUDAN LIMITED
06.2009 - 04.2011
Service Engineer
ERICSSON CHAD LIMITED
06.2008 - 04.2009
Switch Engineer
MTN NIGERIA LIMITED
12.2007 - 06.2008
Switch Engineer
VMOBILE NIGERIA LIMITED
07.2005 - 11.2007
Customer Enumeration Officer
NATIONAL ELECTRIC POWER AUTHORITY (NYSC)
09.2003 - 09.2004
Master of Science - Information Security and Digital Forensics
University of East London
04.2001 -
Ericsson: MSS Traffic Configuration AXE II Testing - undefined
B.Eng - Electrical and Electronics Engineering,
Ambrose Alli University
Senior Core MSS Integration Engineer BUGS Certification -
Ericsson
Certificate in Project Management for Telecoms and IT -
Digital Bridge Institute (DBI
CUDB Data Migration -
Ericsson
SMS-Basic Global CSR Handling Certification -
Ericsson
Diploma - Global Support
Ericsson
MSC-S R13 Configuration
Ericsson
M-MGW R6 Configuration -
Ericsson
Siemens Networks: Introduction to Data Networking
Siemens Networks
A Interface Over IP
Ericsson
Introduction to Mobile Soft Switch Solution
Ericsson
GSM System Survey
Ericsson
APG 40 O&M
Ericsson
Service Delivery Campus
Service Delivery Campus
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