Summary
Overview
Work History
Education
Skills
Referees
Timeline
CustomerServiceRepresentative

Mohammed Abdulahi Jubril

IT Technician
No, 56, Tai Solarin Way, Ikenne,Ogun State

Summary

First-rate IT with over 11 years of experience offering outstanding support to users of various levels. Exceptional skills and knowledge in system maintenance and subject matter expert on system software. Established reputation as sharp technology expert when working with customers to identify and deploy solutions.

Results-oriented, Support Engineer with superior problem-solving and critical thinking skills, as well as meticulous attention to detail and methodical nature. Skilled in tackling problems in unique ways to develop innovative solutions. Consistently recognized by superiors and peers for knowledge and expertise.

Computer User Support Specialist with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.

Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics.

Overview

11
11
years of professional experience
11
11
years of post-secondary education

Work History

Head of IT

MAYFLOWER PRIVATE SCHOOL
Ikenne, Ogun State
01.2016 - Current
  • Setup, installed and configured computers in various business locations to support operations and reporting.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
  • Supported training departments and schools by accurately fixing hardware and software issues affecting computers and language labs.

IT Manager

MATROTECH COMPUTERS
SAGAMU, Ogun
01.2014 - 04.2016
  • Oversaw daily performance of computer systems and immediately responded to issues to keep network up and running.
  • Oversaw IT department operations and training.
  • Managed network and system performance, conducting troubleshooting, security patching and maintenance.

System Administrator ICT Lab/Accounts Dept

MAYFLOWER JUNIOR SCHOOL
Ikenne, Ogun
01.2013 - 01.2014
  • Installed and upgraded internal and third party software.
  • Established network specifications and analyzed workflow, access, information and security requirements.

Computer Lab Attendant

MAYFLOWER PRIVATE SCHOOL
Ikenne, Ogun
03.2010 - 01.2013
  • Diagnosed hardware problems and fixed faults or contacted appropriate repair service.
  • Handled lab equipment, cleaned keyboards, monitors and disk drives.
  • Provided instruction to all lab users on proper use of all equipment.
  • Supported all computer lab operations.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Monitored systems in operation and input commands to troubleshoot areas of malware attack.

Education

GED -

Cisco Networking Academy
Jos
02.2019 - 02.2021

Technical Support Fundamentals

Google
Cousera
03.2019 - 02.2021

National Diploma - Business Administration

Gateway (ICT) Polytechnic
Sapaade
02.2011 - 08.2013

High School Diploma -

Mayflower School
Ikenne
09.2004 - 07.2009

First School Leaving Certificate - First School Leaving Certificate

Mayflower Junior School
Ikenne
09.1997 - 07.2003

Skills

Very good working knowledge of cyber-attack such as virus threats, malware plus strong and reliable anti-virus software that is best suitedundefined

Referees

Miss Corin Solarin

Proprietress

Mayflower Private School

Tel: 07037959999

Engr Adejobi A.

CEO

Bud light Technology

Tel: 08023220810

Timeline

Technical Support Fundamentals

Google
03.2019 - 02.2021

GED -

Cisco Networking Academy
02.2019 - 02.2021

Head of IT

MAYFLOWER PRIVATE SCHOOL
01.2016 - Current

IT Manager

MATROTECH COMPUTERS
01.2014 - 04.2016

System Administrator ICT Lab/Accounts Dept

MAYFLOWER JUNIOR SCHOOL
01.2013 - 01.2014

National Diploma - Business Administration

Gateway (ICT) Polytechnic
02.2011 - 08.2013

Computer Lab Attendant

MAYFLOWER PRIVATE SCHOOL
03.2010 - 01.2013

High School Diploma -

Mayflower School
09.2004 - 07.2009

First School Leaving Certificate - First School Leaving Certificate

Mayflower Junior School
09.1997 - 07.2003
Mohammed Abdulahi JubrilIT Technician