Microsoft Excel, SQL, R-Programming, Corel Draw, Adobe PS
ABAYOMI RAPHAEL OPAKUNLE
Sponsorship and Communications Officer
Dudley,Nigeria
Summary
Communication, and Associate Data Analyst with exceptional design, planning, and presentation skill; with experience in content development, data cleaning, resource mobilization, public speaking, data story-telling, and strategic leader with exceptional writing and editing skills. Versed in wide range use of technical tools and systems. With aggregate experience spanning over 9 years in communications, program planning, data computation and management.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work History
Sponsorship and Communications Officer
CCEPE /Actionaid Nigeria Local Rights Program
Ilorin, Nigeria
02.2016 - 12.2022
- Troubleshoot problems and develop successful solutions
- Wrote, edited, formatted, and distributed finished articles
- Managed all social media platforms, including Facebook, Twitter, and Instagram
- Assisted with the development of high-quality print materials
- Supported internal and external communication projects, encompassing strategic planning and allocation of resources
- Created print and electronic promotional material for donor retention and trust
- Created and delivered high-impact media content
- Documentation of program impacts and story of change
- Manage the Information System of donor organization
- Managed the child sponsorship database of sponsored children
- Utilized various professional statistical techniques and maintained large databases to collect and analyze data from intervention communities
- Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
- Presented reports to teammates regarding project progress and results.
Program Officer
Strengthening Women's Empowerment, Deepen Girls Education
Ilorin, Nigeria
09.2014 - 10.2015
- Program planning and implementation
- Collaborated with finance department to budget and monitor program operations, ensuring sound fiscal and system management.
- Analyzed and assessed program performance data and implemented corrective measures.
- Mobilization of communities and communication with relevant stakeholders
- Coaching, Mentoring of Women Peers Education groups
- Progress report and documentation of changes
- Monitoring, tracking of program implementations in line with strategic plan
- Develop program activities and budgets
- Monthly and Quarterly narrative report
Program Officer
Strengthening HIV
Ilorin, Nigeria
01.2014 - 08.2014
- Relationship building with beneficiaries, key influencers in intervention site
- Develop budgets for program implementation based on requirements
- Monthly report writing and documentation of program progress
- Mentoring, and capacity building for female sex workers and their clients
- Promote the use of safe sex products for female sex workers and their clients to reduce/eliminate the spread of HIV
- Monitor and track adherence of female sex workers to standard practice (condom use)
- Condom quantification and distribution to female sex workers
Customer Care - Call Centre Agent
Spanco Channel BPO
, Nigeria
03.2013 - 12.2013
- Sought out every opportunity to improve customer experiences, going beyond basic to delight customers and build trust
- Kept detailed records covering important information such as customer requests and problems implemented resolutions and relevant feedback
- Managed 100/150 calls daily maintaining strong control to keep duration down and performance high
- Verified and logged a high volume of data each day, tracking account payments, updated personal information and order details
- Improved customer experience by suggesting offerings that are beneficial
- Sold products to customers during routine service calls using strong cross-selling abilities
- Resolved customer grievances consistently, collaborating with team members to achieve creative solutions
- Masters of Science in Humanitarian and Refugee Studies September 2014
Education
Master of Science - Humanitarian and Refugee Studies
University of Ibadan
Ibadan 06.2012 - 11.2014
Bachelor of Science - Politics
Ahmadu Bello University
Zaria 02.2004 - 12.2009
completion in Storytelling for Impact -
Philanthropy University
Course completion in Planning for Monitoring and Evaluation -
Philanthropy University
Course completion in Data collection to Data use -
Philanthropy University
Google Data Analytics (ongoing) -
Coursera
Skills
Child Welfare Services/Case Management System (CWS/CMS)
Child social development
Child safety and security
Data Mining
Needs assessments
Critical Thinking
Written Communication
Data Mapping
Database programming
Compiling data
Data audits
MS Office
Budget administration
Problem-Solving
Software
Timeline
Sponsorship and Communications Officer
CCEPE /Actionaid Nigeria Local Rights Program
02.2016 - 12.2022
Program Officer
Strengthening Women's Empowerment, Deepen Girls Education
09.2014 - 10.2015
Program Officer
Strengthening HIV
01.2014 - 08.2014
Customer Care - Call Centre Agent
Spanco Channel BPO
03.2013 - 12.2013
Master of Science - Humanitarian and Refugee Studies
University of Ibadan
06.2012 - 11.2014
Bachelor of Science - Politics
Ahmadu Bello University
02.2004 - 12.2009
completion in Storytelling for Impact -
Philanthropy University
Course completion in Planning for Monitoring and Evaluation -
Philanthropy University
Course completion in Data collection to Data use -
Philanthropy University
Google Data Analytics (ongoing) -
Coursera