Accomplished Business Intelligence Analyst with a proven track record at Syntrix Consulting Group, enhancing data quality and automating processes to support business growth. Skilled in strategic thinking and communication proficiency, I've driven results through innovative solutions and effective team management, achieving significant efficiency improvements and fostering a data-driven culture.
Overview
14
14
years of professional experience
Work History
Business Intelligence Analyst
Syntrix Consulting Group
Lawrenceville, GA
08.2021 - 03.2024
Automated Tasks: I reduced those pesky manual data entry errors by automating routine tasks using SQL scripts and handy ETL tools.
Data Collection Models: I whipped up some customized data collection models specifically designed for each visualization task.
Stakeholder Engagement: I was all about active participation in those stakeholder meetings, where we presented data-driven insights and recommendations to help drive business growth.
Standardization: I made sure everyone was on the same page by standardizing the best practices for report generation across departments. That way, we could guarantee consistent presentation formats and analysis methodologies.
Data Management: I managed massive amounts of business intelligence data, handling as much as 300 Gigabytes. It was a big job, but we handled it like pros.
Dashboards: I developed some nifty intelligence-sharing dashboards that gave the whole company access to all the data we collected. Sharing is caring, right?
Data Integration: I made sure all those different data sources played nice together by seamlessly integrating them into cohesive analytical frameworks. That way, we could provide comprehensive reports that covered all the bases.
BI Tools Selection: I carefully evaluated and selected the best BI tools based on cost-benefit analyses. I wanted to make sure we were getting the most bang for our buck.
Tool Implementation: I took charge of implementing those shiny new business intelligence tools and helped everyone get up to speed during the onboarding process.
CRM Integration: I didn't stop at just business intelligence - I also integrated our BI assets into customer relationship management tasks. It was a game-changer for our service personnel, giving them even more intelligence to work with.
Business Development Representative (Power BI)
Bright Technology Training
Norcross, GA
01.2018 - 08.2021
Increased client base by identifying potential customers and initiating strategic outreach.
Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
Conducted market research to identify new business opportunities and target areas for expansion.
Refined sales pitch techniques based on ongoing evaluation of results, continuously adapting and improving for optimal outcomes.
Developed strong relationships with key industry partners for mutually beneficial collaborations.
Formulated detailed account plans outlining objectives, timelines, and KPIs for successful client management.
Reviewed client concerns and recommended appropriate changes to supervisors.
Trained and mentored junior sales representatives, fostering a supportive team environment and facilitating professional growth.
Secured high-profile partnerships through skillful negotiation tactics, achieving win-win outcomes for both parties involved.
Communicated with leadership teams by spearheading regular meetings to discuss objectives.
Exceeded target individual average revenue goals year over year.
Senior Product Specialist
Volkswagen Of Marietta
Marietta, GA
08.2017 - 09.2018
Spearheaded continuous improvement initiatives to enhance overall team performance and productivity levels.
Increased brand recognition with well-crafted marketing campaigns that effectively showcased product features and benefits.
Boosted customer satisfaction rates through timely resolution of concerns and regular follow-ups on feedback received.
Championed innovative solutions by staying informed on industry trends and emerging technologies.
Assisted with demonstrations for Volkswagen Product models to showcase functionality.
Researched product's technical specifications and accurately communicated information.
Logged phone numbers and email addresses to contact customers for follow-ups.
Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
Tracked key metrics and developed spreadsheets and data models.
Devised data visualization dashboards to make complex data more accessible to stakeholders.
Drove consistent revenue growth by cultivating strong relationships with clients.
Project Coordinator
Pontoon Solutions Inc.
Norcross, GA
06.2016 - 11.2017
Kept projects on schedule by managing deadlines and adjusting workflows.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Prepared meeting agendas and minutes for distribution and record keeping.
Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
Project Management Assistant (Trainer)
Arthur Blank Family Of Businesses | AMBFO
Atlanta, GA
02.2017 - 08.2017
Coordinated cross-functional teams to ensure smooth collaboration and successful project execution.
Provided administrative support by organizing travel arrangements, managing calendars, and preparing meeting materials as needed.
Supported quality assurance measures by diligently reviewing project deliverables and ensuring adherence to established standards.
Prepared and charted data and metrics for detailed status reports.
Aided in the development of detailed scopes of work that clearly defined expectations for successful outcomes.
Relayed updates to senior team members and clients.
Contributed to risk management efforts, identifying potential issues and developing mitigation strategies.
Tackled array of tasks under watchful eye of project manager.
Developed and implemented project plans and budgets to ensure successful execution.
Coached employees on best practices, providing constructive feedback to support their professional growth.
Developed effective training plans based on department needs and objectives.
Senior Business Development Representative
Blafy Int'l Associates Ltd
02.2010 - 03.2016
Consistently achieved revenue targets through effective prospecting techniques and lead generation strategies.
Negotiated favorable contract terms with new clients while upholding company guidelines and policies.
Closed significant deals with key accounts like KFC and Chicken Republic, fostering long-term partnerships and driving company profitability.
Enhanced company reputation and brand visibility by active participation in industry events and trade shows.
Increased client base via strategic business development initiatives.
Improved customer satisfaction with exceptional account management and prompt issue resolution.
Conducted thorough competitive analysis to guide future business development efforts.
Collaborated with cross-functional teams to craft comprehensive business proposals.
Developed marketing materials to communicate product offerings effectively.
Mentored junior team members on successful business development strategies and techniques.
Education
MBA - Business Administration And Management
Quantic School Of Business And Technology
Washington, DC
02.2022
Professional Selling Skills Certification - Selling Skills And Sales Operations
Metro Atlanta Dealer Association
Atlanta, GA
07.2017
Project Management - Project Management
Technology Center Norcross
Norcross, GA
11.2016
Associate Degree in Database Administration - Database Administration
Pacific Institute of Technology
Morrow, GA
06.2015
Bachelor of Science - Sociology And Anthropology
Ahmadu Bello University
Kaduna, Zaria, Nigeria
10.2004
Skills
Strategic Thinking
Market Analysis
Customer Focus
Data Interpretation
Team Management
Relationship Building
Problem Solving
Communication Proficiency
Process Improvement
Timeline
Business Intelligence Analyst
Syntrix Consulting Group
08.2021 - 03.2024
Business Development Representative (Power BI)
Bright Technology Training
01.2018 - 08.2021
Senior Product Specialist
Volkswagen Of Marietta
08.2017 - 09.2018
Project Management Assistant (Trainer)
Arthur Blank Family Of Businesses | AMBFO
02.2017 - 08.2017
Project Coordinator
Pontoon Solutions Inc.
06.2016 - 11.2017
Senior Business Development Representative
Blafy Int'l Associates Ltd
02.2010 - 03.2016
MBA - Business Administration And Management
Quantic School Of Business And Technology
Professional Selling Skills Certification - Selling Skills And Sales Operations
Metro Atlanta Dealer Association
Project Management - Project Management
Technology Center Norcross
Associate Degree in Database Administration - Database Administration