Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Quote
Timeline
CustomerServiceRepresentative
ABAYOMI IBRAHIM

ABAYOMI IBRAHIM

Technical Support Officer
Abuja, Nigeria,FCT

Summary

Experienced IT technician with over 3 years of experience in IT. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

4
4
years of professional experience
2
2
Certifications

Work History

IT SUPPORT TECHNICIAN (CONSULTANT)

Nigeria Sovereign Investment Authority, FCT
06.2018 - Current
  • Datacenter Administration including software-Defined datacenter.
  • Exchange On-prem.
  • Microsoft Office 365 administration (Exchange online, Azure AD, Microsoft Teams, Security and Compliance, Endpoint management and licensing).
  • Data backups and disaster recovery operations.
  • (Acronis & Veeam).
  • Installation and Support of hardware and software.
  • WSUS administration (Central panel for pushing updates to over 100 workstations).
  • Windows Server administration (Active Directory, Group Policy, DNS, DHCP, NPS).
  • Provide Tier 1 – 3 IT support to end-users.

IT Consultant

Bureau of public procurement, FCT
08.2017 - 05.2018
  • Conduct monitoring/check on all equipment in the Datacenter.
  • Train users and promote security awareness to ensure system security and to improve server and network efficiency.
  • Performed Active Directory Account Management and Administration tasks.
  • Administration of Window Servers and Workstations.
  • Quarterly maintenance and upgrade of all computer hardware.

IT SUPPORT OFFICER

Techspecialist Consulting Limited, FCT, Abuja
07.2017 - Current
  • Managing information technology and computer systems including a VMware software-defined data centre.
  • Ensure security of data, network access, and backup systems.
  • Identify problematic areas and implement strategic solutions in time.
  • Administer and support Office 365 and Exchange online policies.
  • Maintain inventory of equipment and software licenses.
  • Supporting in deploying new infrastructure.

IT TECHNICAL OFFICER

SYSTEMS ADMINISTRATOR
07.2020 - 08.2020
  • Symantec Endpoint Protection deployment.
  • (Enterprise antivirus solution).
  • Windows server upgrade (DHCP, Active Directory).
  • Software-Defined Datacenter upgrade from vSphere 6.0 to 6.5.
  • Disaster Recovery solution (Acronis Advanced Backup).
  • Deployed five GEN 10 HP ML380 servers into production.
  • SAN (HP MSA 2040) deployment.

Education

NCE - Business Education Accountancy

KWARA STATE COLLEGE OF EDUCATION

Skills

    Office 365 Administration

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

Microsoft Certified Professional (Installing and configuring Windows Server 2012 R2)

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

IT TECHNICAL OFFICER

SYSTEMS ADMINISTRATOR
07.2020 - 08.2020

IT SUPPORT TECHNICIAN (CONSULTANT)

Nigeria Sovereign Investment Authority, FCT
06.2018 - Current

IT Consultant

Bureau of public procurement, FCT
08.2017 - 05.2018

IT SUPPORT OFFICER

Techspecialist Consulting Limited, FCT, Abuja
07.2017 - Current

NCE - Business Education Accountancy

KWARA STATE COLLEGE OF EDUCATION

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ABAYOMI IBRAHIMTechnical Support Officer