I am an inspired optimist poised for excellence, highly motivated by ideas and innovations with a wealth of administrative, organizational, public relations, and training experience. Also possess excellent presentation, communication and relationship management skills. I am looking for an avenue to add value, learn and contribute meaningfully to Organization objectives. Driven Banker with comprehensive experience in financial services and client relationship management. Skilled in crafting tailored financial solutions, managing high-value portfolios, and delivering exceptional client service. Proficient in risk assessment, regulatory compliance, and investment strategies, ensuring optimal financial outcomes. Brings strategic insights and client-focused approach to foster growth and profitability.
Overview
2027
2027
years of professional experience
Work History
Account Officer
Guaranty Trust Bank Limited
Abuja, Nigeria
12.2017 - Current
Managed portfolio of key accounts, fostering long-term relationships through regular, strategic communication.
Resolved customer issues and complaints with quick-thinking problem-solving.
Resolved client issues promptly, maintaining high levels of satisfaction and loyalty.
Communicated with customers to immediately determine and resolve problems, avoiding escalation.
Tracked financial transactions for accounts, ensuring accurate billing and timely payment.
Kept and managed records for assigned clients, serving as point of contact for account-related transactions and issues.
Analysed account performance data, identifying trends and implementing actions to drive growth.
Frequently visited customers to maintain positive and productive relationships.
Provided exemplary level of service to clients, maintaining and improving relationships for future business opportunities.
Maintained up-to-date knowledge of market trends, regulatory changes, and technological advancements.
Built exceptional customer satisfaction by delivering friendly service.
Prepared detailed reports for senior management, highlighting account status and future opportunities.
Consistently achieved or surpassed sales targets.
Secured new business opportunities by identifying potential clients and crafting tailored proposals.
Achieved company targets by implementing successful sales strategies.
Monitored competitor activity, adjusting strategies to maintain competitive advantage.
Increased revenue by obtaining and securing new accounts while providing value-added services to existing clients.
Re-engaged customers from dormant accounts, increasing revenue.
Collaborated with team members to achieve target results.
Collaborated with colleagues to plan and coordinate school events, enhancing the overall educational experience.
National Youth Service Corps
Tropical College
Kano State , Nigeria
10.2015 - 11.2016
Set examinations and assignments, marked and graded work and recorded results for performance tracking.
Engaged with parents and guardians during parent-teacher meetings to discuss student progress and concerns.
Managed classroom resources efficiently, ensuring materials were readily available for lessons.
Industrial Trainee
Federal Ministry Of Justice
Abuja, Nigeria
Recording of incoming and outgoing files.
Filing of documents.
preparing invoices.
Completed all tasks efficiently and timely, as instructed by industrial managers.
Worked with mentors and supervisors in improving professional conduct, individual character and skills to maintain positive work environments.
Gained practical experience of tool management by assisting managers and supervisors with various tasks.
Education
Bachelor of Science - Accounting
Ahmadu Bello University
Zaria
01-2025
Higher National Diploma - Accounting
The Polytechnic
Ile - ife, Osun State
01.2015
N.D - Accounting
The Polytechnic
Ile - ife, Osun State
01.2013
S. S. C. E / NECO -
Akoko - Edo Grammar School
Uneme, Edo State
Primary school Leaving Certificate - First Leaving Certificate
Naria Primary School
Kari Site, F. C. T Abuja
Skills
Goal Setting
Communication Skills
Computer Literacy
Human Capital Mobilization
Event Organization
Self-Motivation
Leadership Skills
Analytical Skills
Innovativeness
Team collaboration
Report preparation
Customer satisfaction
Strategic planning
Custom Section
2016-01-01, Provost, EFCC/NYSC Community Development Group (CDS group), Kano State
2014-01-01, Speaker, National Association of Polytechnic Accountancy Students (NAPAS), The Polytechnic Ile - ife Osun State Chapter
Roles And Responsibilities
Overseeing and maintaining multiple disciplinary programs in place among members
Planning of conferences and Seminars
Upholding and translating of the constitution of the organization
Community Service
Planning Member, Sensitizations in Schools towards a corrupt free Community, Kano State
Hobbies and Interests
Researching
Creative Thinking and Writing
Counselling
People Development
Meeting people
Travelling
Public speaking
Training
Institute of Computer studies, computer literacy
Centre for Entrepreneur studies, computer hardware and software
References
On Request
Timeline
Account Officer
Guaranty Trust Bank Limited
12.2017 - Current
National Youth Service Corps
Tropical College
10.2015 - 11.2016
Industrial Trainee
Federal Ministry Of Justice
Bachelor of Science - Accounting
Ahmadu Bello University
Higher National Diploma - Accounting
The Polytechnic
N.D - Accounting
The Polytechnic
S. S. C. E / NECO -
Akoko - Edo Grammar School
Primary school Leaving Certificate - First Leaving Certificate