Gabriel Bright
ICT Manager
Ibeju Lekki,NA
Summary
Adaptable ICT Project Manager with 12 years of comprehensive experience planning and executing telecommunication projects, managing budgetary spending and implementing process improvements. Conscientious and dynamic professional proficient in installation and integration. Solid track record managing large-scale, strategic projects.
Driven ICT manager possessing expertise in Support either remotely or on site. Skillful in developing and coaching high-performing teams, producing technical documentation with VNMS access / OWS and determining technical requirements. Positive attitude paired with strong communication and time management skills.
Insightful Information Technology Manager with 5 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Results-oriented Project Coordinator highly talented in overseeing schedule, materials and integration management. Operate effectively in busy, deadline-oriented settings and work well with all stakeholders.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
17
17
years of post-secondary education
Work History
ICT Project Manager
Cambridge Broadband Network Limited Africa
Lekki, Lagos
04.2020 - Current
- Tracked internal and external project risks by grading each risk for probability and impact.
- Prepared requests for proposals and conducted group meetings to facilitate selection of project services and products.
- Liaised effectively with others to promote on-going network design, reevaluation and optimization that scaled with company growth.
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
- Coordinated Several project team members by assigning individual responsibilities based on each individual's strengths.
- Monitored projects and communicated scope changes, constraints and variances to team.
- Managed vendor relationships by negotiating pricing options and external contracts.
- Led 4 geographically and culturally diverse cross-functional teams for large integration projects.
- Engaged MTN stakeholders to provide project requirements, scope and status reporting.
- Resolved internal and external complex problems by diagnosing and identifying issues and determining proper resolutions.
- Communicated regularly with customers concerning data exchange and technology integration.
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
- Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery, data protection and endpoint protection.
- Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
NOC Engineer
ETNS Projects Solution Nigeria Limited
Lekki, Lagos
06.2010 - Current
- Identified and categorized equipment issues, responding to calls-for-service to maintain NOC effectiveness.
- Monitored and maintained network and software components according to established guidelines and best practices.
- Coordinated and documented preventive, proactive and corrective maintenance requirements.
- Orchestrated and led shared projects, collaborating with other engineers to configure and maintain network monitoring thresholds.
- Utilized OWS to create pie and bar charts to develop graphical reports.
- Provided regular status updates to customers regarding open tickets.
- Coordinated installation, testing and implementation of network operation equipment, physical facilities and infrastructure.
- Authored, scheduled and maintained network activities and MOPs to reach optimum operations levels.
- Planned and oversaw scheduled infrastructure upgrades and integration to respond to organizational demand.
- Provided recommendations to customers and leadership team to improve stability of infrastructure components.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation.
- Oversaw development and maintenance of organization computer systems and intranet.
- Managed use of various types of databases and configured, installed and upgraded new ones.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Defined enterprise processes and best practices and tailored enterprise processes for applications.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Participated in system development life cycle from requirements analysis through system implementation.
- Managed and monitored installed systems for highest level of availability.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Built and maintained network infrastructure consisting of Windows, Linux and virtual products.
- Designed and implemented system security and data assurance.
Computer Engineer
NACOL (Nigeria Army College Of Logistics
Obalende, Lagos
06.2007 - 03.2010
- Inspected third-party equipment installations to verify correct and consistent operations performance.
- Completed accurate and impactful system problem identification reports (SPIRs) to aid in future projects and repairs.
- Designed system upgrade frameworks to minimize operational disruptions and prioritize impactful improvements to officers activities.
- Provided level 1, 2, 3 support to third parties while enacting permanent and non-permanent changes to system parameters and hardware configurations.
- Performed system operation verification testing (SOVT) on hardwares.
- Imaged hard drives for use in standardized system deployments running various operating systems.
- Integrated secure communications and data from worldwide locations into heterogeneous networks.
- Integrated standardized installation policies which streamlined efforts and shortened task completion times.
- Utilized static and dynamic analysis tools to identify potential code defects.
- Built and maintained network infrastructure consisting of Windows, Linux and virtual products.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation.
- Participated in system development life cycle from requirements analysis through system implementation.
- Defined enterprise processes and best practices and tailored enterprise processes for applications.
- Managed and monitored installed systems for highest level of availability.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Designed and implemented system security and data assurance.
Education
Associate of Science - Business Administration And Management
University of Lagos
Lagos, Nigeria 03.2012 - 06.2017
High School Diploma -
Community High School
Tube, Ogun State, Nigeria 01.2000 - 03.2006
GED -
Expressway Primary School
Ikosi Ketu, Lagos, Nigeria 09.1993 - 09.1999
Skills
Interpersonal Communication
Documentation Management
Risk mitigation planning
Quality assurance
Active Listening
Excellent Communication
Time Management
Computer Skills
Teamwork and Collaboration
Planning and Coordination
Conflict Resolution
G-Suite
Self-Motivated
Clerical Support
Leadership
Critical Thinking
Reporting template development
Basic Math
Good Telephone Etiquette
Playing musical instruments.
At my leisure time I enjoy playing saxophone and drums to clear off my stress moment
Timeline
ICT Project Manager
Cambridge Broadband Network Limited Africa
04.2020 - Current
Associate of Science - Business Administration And Management
University of Lagos
03.2012 - 06.2017
NOC Engineer
ETNS Projects Solution Nigeria Limited
06.2010 - Current
Computer Engineer
NACOL (Nigeria Army College Of Logistics
06.2007 - 03.2010
High School Diploma -
Community High School
01.2000 - 03.2006
GED -
Expressway Primary School
09.1993 - 09.1999