DANIEL AGAM
Sales Operation Analyst
LAGOS
Summary
I am an organized, result-oriented professional with strong experience in Business and Data Analyst with expertise in analysis and testing of business requirements. Drives deployment of applications, business processes and system solutions to successful outcomes. Highly analytical and detailed with documented track record in full software development life cycle completion and effective data tracking and reporting on sales activities. .
Overview
4
4
years of professional experience
8
8
years of post-secondary education
2
2
Certification
Work History
Sales Operation Analyst/Specialist
ISN Medicals, ISN Nig Ltd
LAGOS
04.2020 - Current
- Analyzing and closely monitoring Sales reps daily call activities to accelerate and retain sales and customers
- Participated in requirements meetings to understand business needs.
- Utilized data visualization tools to effectively communicate business insights.
- Extracted and interpreted data patterns to translate findings into actionable outcomes.
- Used statistical methods to analyze data and generate useful business reports.
- Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Collaborated with business-unit leaders to identify and prioritize problems.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Working with the sales team to deliver a glitch free operation process such as accuracy in pipeline management, shortening sales cycle and increasing the number of leads in pipeline
- Collaborating with the finance, inventory, and logistics team to ensure on-time approval of order, delivery, installation and training of clients
- Managing and tracking the weekly, monthly, and quarterly reports on KPI’s of the sales reps with a harmonized KPI tracker
- Forecasting and managing special order request and sales of assigned territory with monthly reports
- Part of the team that develops strategy and forecast on sales growth for the sales team
- Top Achievements at, Represented the company in achieving the ISO 9001 2015 Quality management System getting certified as an internal auditor and writing out my department SOP in details to aid the certification of my company
- Represented the company at the Annual General Meeting organized by Roche Holding AG in South Africa Johannesburg, where I played a major role in presentations on behalf of the company
- Part of the team that forecasted sales for the rest of the year for the Diabetes Care Unit, which grew the team’s performance by 30% in 2019
- Won the Diabetes Team Champion in the building of the Sales tool used in analyzing team performance FieldMax Pro application SFA Program 2020.
Mental Health Counselor
UNIVERSITY TEACHING HOSPITAL, IBADAN
01.2017 - 12.2017
- Intellectual disability clinic, Child, and Adolescent clinic
- Provide support and understanding for families whose children are currently were suffering from various mood disorders such as depression and anxiety
- Provision of psychotherapy sessions for children with behavioral and intellectual disorders
- Psychoeducation for family of affected children with the use of various parenting skills to help improve the social wellbeing of the children
- The use of group therapy as a form of intervention for families or children with various mental health disorders
Education
Associate of Science - Mental Health Psychiatry
University of Ibadan
Ibadan/ Oyo State 01.2017 - 12.2017
Bachelor of Science - Anatomy
University of Ilorin
Ilorin 02.2009 - 11.2015
Skills
Computer Skills- Proficient in Data Visualization using Power Bi and Excel
Additional Information
- My most transferable skills include my organizational skills and problem-solving skills. I am ambitious and goal-oriented giving me an edge to meet deadlines and achieve my KPIs
Accomplishments
v Represented the company in achieving the ISO 9001 2015 Quality management System getting certified as an internal auditor and writing out my department SOP in details to aid the certification of my company.
v Represented the company championing the new HR performance management system which enabled organization and performance growth within the company.
v Represented the company at the Annual General Meeting organized by Roche Holding AG in South Africa Johannesburg, where I played a major role in presentations on behalf of the company.
Certification
Google Data Analytics and Visualization
Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Google Data Analytics and Visualization
08-2021
Sales Operation Analyst/Specialist
ISN Medicals, ISN Nig Ltd
04.2020 - Current
Associate of Science - Mental Health Psychiatry
University of Ibadan
01.2017 - 12.2017
Mental Health Counselor
UNIVERSITY TEACHING HOSPITAL, IBADAN
01.2017 - 12.2017
Bachelor of Science - Anatomy
University of Ilorin
02.2009 - 11.2015
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