Nsisong Ukoh

· Execute, mange, and lead Office 365 migrations for Microsoft external clients (small business clients 10 – 300 users)

· Troubleshoot and customize Office 365 applications including Word, Excel, One Note, skype for business, Outlook, Yammer, Power Point, and Microsoft Access)

· Office 365 training.

· Assisted external clients with configurations, power shell scripts. · Develop foster and maintain effective working relationships with engineering, marketing, Enterprise Services\Support and field sales and partner teams to deliver key business metrics.

· Analyze, develop and communicate key Onboarding process and technology improvements for Office 365 Onboarding for the deployment cycle.

· Consult external clients on Microsoft products and pricing.

· Active Directory support and Administration (Group policy, permissions, account provisioning)

· Exchange/Office 365 support, maintenance, and administration (Account provisioning, migration from Exchange to office 365, distribution group creation). SharePoint administration and support

• Manage DLP polices and antispam, antimalware policies form Microsoft Purview
• Deploy Intune from endpoint manager, for windows, Ios and Andrios deploy comanagement for customers enviroment
• Deployed Defender for endpoint for client environment
• Create and manage conditional access policies based on organization requirements.

• Developed and modified SharePoint user privileges as directed and in compliance with all standard operating procedures
• Prepared test plans, led testing efforts, and implemented defined solutions
• Implemented Data retention and deletion policies for organizations

• Perform SharePoint migration via Migration manager, SharePoint migration tool, avepoint and mover.io
• Reviewed and resolved content type and metadata issues
• Deployed document library structures and list views for users
• create custom scripts for powershell and Pnp to extract sharepoint report

• Resolved technical issues related to Office 365 applications promptly, maintaining high levels of user satisfaction.
• Managed OneDrive for Business configuration, safeguarding against unauthorized access while promoting easy file sharing among employees.
• Managed SharePoint Online sites, providing a centralized platform for document storage and collaboration.
• Review and configure Dlp policies in compliance center to manage and prevent sharing of unauthorized information.
• Review licensing requirements and License assignments
• Review customer billing issues as regards license purchase and billing profiles
• Performed Hybid and Imap migration for clients
• Synchronize Onprem active directory to online Azure Active directory
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