Omotola Akinlabi
Ikotun
Summary
Experienced in delivering administrative, organizational, and customer service support while working remotely from Nigeria. Proficient in MS Office, G Suite, Asana, Slack, and other productivity tools. Demonstrates strong communication and problem-solving skills, alongside exceptional time management abilities to consistently achieve objectives. Skilled at navigating the challenges of remote work and utilizing digital tools to enhance productivity and collaboration.
Overview
3
3
years of professional experience
Work History
Virtual Assistant
WebWizards Innovations
Austin, Texa
02.2022 - 09.2022
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Managed CRM input, exports and clean up.
- Optimized workflow efficiency by creating comprehensive reports to track project progress and milestones.
- Boosted team morale with proactive communication skills that fostered a positive work environment.
- Supported marketing strategies with detailed analytics reports highlighting key performance indicators of campaigns.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Virtual Assistant
Palm Tree Web Services
Miami, Florida
09.2021 - 04.2022
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
- Streamlined administrative processes for increased productivity through effective email management and calendar coordination.
- Coordinated Skype calls across multiple time zones.
- Organized and managed team tasks using Trello and Asana.
Virtual Assistant and Administrative Assistant
Fiverr
Freelancer Platform
05.2022 - Current
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Completed business correspondence, transcription, and data entry.
- Supported marketing strategies with detailed analytics reports highlighting key performance indicators of campaigns.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Education
Higher National Diploma - Environmental Health Technology
Ondo State College of Education
Akure,ondo State 07.2022
Skills
- Calendar Management
- CRM Management
- Social Media Updating
- Document Preparation
- Meeting Scheduling
- Customer Service
- Scheduling and calendar management
- Customer relations and communications
- Social media knowledge
- Documentation and Recordkeeping
- Organizing and Categorizing Data
- Dictation and Transcription
- Office Administration
- Meeting Note Taking
- Project Planning
- Bookkeeping
- Business Administration
- Meeting participation
- Remote Conferencing
- Website Updating
- Professional Networking
- Cloud-Based File Management
- Order Placement
- Data retrieval systems
- Event Coordination
- Employee Communications
- Invoice Processing
- Administrative Support
- Appointment Coordination
Languages
English
Bilingual or Proficient (C2)
Spanish
Beginner (A1)
French
Beginner (A1)
Korean
Intermediate (B1)
Timeline
Virtual Assistant and Administrative Assistant
Fiverr
05.2022 - Current
Virtual Assistant
WebWizards Innovations
02.2022 - 09.2022
Virtual Assistant
Palm Tree Web Services
09.2021 - 04.2022
Higher National Diploma - Environmental Health Technology
Ondo State College of Education