Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Reading, Sports
Timeline
Generic
Christy Adeyemo

Christy Adeyemo

Lagos,LA

Summary

A visionary and resilient Leader with passion for Human Resources, a Transformational Coach and a People Experience Manager leveraging on my over 20 years’ experience working with high profile global organizations in commercial and retail Banking. I have also built a track record in People Experience Management, Learning and Development, Compensation Analysis and Design, HR Audit, Policy and Procedure documentation, Recruitment and Selection, Talent Management, Regulatory Compliance, Performance Management, Christy is an Associate of the Institute of Chartered Institute of Personnel Management (CIPM), A Chartered Accountant & a Managerial Psychologist. I have also attended several local and international courses in Banking operations, Human Capital Management, Credit Management, Internal Control and Risk Management, which includes Euromoney Training in UK, Oracle Training in Ghana, Emotional Intelligence in Lagos, Employment Law and Contract in Lagos and Future of Work Conference organized by PwC in Madrid Spain.

Overview

21
21
years of professional experience
15
15
years of post-secondary education

Work History

Head, Human Resources & Training

Infinity Microfinance Bank
Lagos, Lagos
Mar.2019 - Dec.2021
  • Provide leadership in the development of the bank’s human resources and learning strategy policies, rules, regulations, and standards, and ensure their implementation
  • Develop HR Policies around key areas: Talent Management, Learning & Development; Performance Management, Compensation and Benefits Management, and Employee Relations
  • Provide analytical reports on HR & Learning impact support to the business and bottom line
  • Manage the process of identifying skills gaps and recommendation of relevant trainings to fill identified gaps
  • Develop succession planning processes to ensure business continuity in the bank
  • Approve HR & Learning plan and budgets in line peculiar business needs
  • Provide Leadership with guidance and direction to forecast workforce needs in line with business requirements
  • Champion the entrenchment of The Vision, Mission and Values across the bank
  • Planning and design for: Organization design / job evaluation Workforce Planning, Recruitment, Staff deployment / Exit management/Disciplinary procedures
  • Develop job descriptions consistent with the organization design and coordinates the job evaluation
  • Develop recruitment policies that ensure employment risk are at zero level
  • Ensures that recruiting is conducted and perceived as fair by using the policy, guidelines and common tools
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.

Head, Human Resources

Accion Microfinance Bank Ltd
Anthony, Lagos
05.2017 - 06.2018
  • Provide leadership in the development of the bank’s human resources policies, rules, regulations, and standards, and ensure their implementation
  • Administered HR Policies on Talent Management, Learning & Development; Performance Management, Compensation and Benefits Management, and Employee Relations
  • Develop succession planning processes to ensure business continuity in the bank
  • Approve HR plan and budgets in line peculiar business needs
  • Provide Leadership with guidance and direction to forecast workforce needs in line with business requirements
  • Champion the entrenchment of The Vision, Mission and Values across the bank
  • Planning and design for: Organization design / job evaluation Workforce Planning, Recruitment, Staff deployment / Exit management/Disciplinary procedures
  • Develop job descriptions consistent with the organization design and coordinates the job evaluation
  • Ensures that recruiting is conducted and perceived as fair by using the policy, guidelines and common tools
  • Develop recruitment policies that ensure employment risk are at zero level.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Helped customers complete purchases, locate items and join reward programs.
  • Administered compensation, benefits and performance management systems and safety and recreation programs.
  • Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
  • Organized new employee orientation schedules for new hires.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Improved productivity initiatives while coordinating itineraries and scheduling appointments.
  • Prepared monthly termination lists to be added to permanent records.
  • Built effective training and coaching strategies to optimize team performance.
  • Assisted with on-boarding process of 200 new hires.

Head, Human Resources

Infinity Microfinance Bank
Lagos, Lagos
12.2015 - 04.2017
  • Provide leadership in the development of the bank’s human resources policies, rules, regulations, and standards, and ensure their implementation
  • Talent Management, Learning & Development; Performance Management, Compensation and Benefits Management, and Employee Relations
  • Develop succession planning processes to ensure business continuity in the bank
  • Approve Human Resources yearly and quarterly budgets in line peculiar business needs
  • Provide Leadership with guidance and direction to forecast workforce needs in line with business requirements
  • Champion the entrenchment of The Vision, Mission and Values across the bank
  • Planning and design for: Organization design / job evaluation Workforce Planning, Recruitment, Staff deployment / Exit management/Disciplinary procedures
  • Develop job descriptions consistent with the organization design and coordinates the job evaluation
  • Ensures that recruiting is conducted and perceived as fair by using the policy, guidelines and common tools.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.

HR & Mgt. Consultant

JAICS Consulting Services
Lagos, Lagos
01.2014 - 11.2015
  • Provide expert advice to resolve a range of Human Resources challenges thereby creating high performance organization’s while managing expectations of Management and employees
  • Provide expert consultancy services in the following areas: HR Strategy (policy and procedures), HR Audit, Broad based compensation & Benefits, Selection, Leadership Development, Recruitment, Business Partnering, Employee Discipline, Organizational Culture, Talent Management, Learning & Development
  • Implement human resource best practice strategies and practices which contribute to the organization’s ability to meet identified human resource outcome
  • Plan, develop and provide training and employee development programs, using knowledge of the effectiveness of methods such as e-learning, classroom, demonstrations, on the job training, meetings, conferences and workshops
  • Implement strategy that make measurable impact
  • Built HR consulting capabilities focused on clients undergoing organizational change and development.
  • Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
  • Partnered with leaders on HR and business functions using consultative approach to proactively identify and address issues and concerns.
  • Impacted enterprise performance via organizational transformation, enhanced personnel engagement and effective alignment of HR strategy with business goals.

HR Business Partner

Access Bank Plc
Victoria Island, Lagos
10.2011 - 09.2013


  • Established strategy for recruitment pipeline to ensure business continuity and achievement of business objectives
  • Conducted skills assessment, identified learning intervention for over a thousand employees and obtained approval for training budget to up skill employee productivity
  • Actively engaged business leaders on people issues as its affects the business and provide direction on HR services to support the business’ strategic objectives through succession planning, manpower planning, learning interventions, recruitment, talent management, performance management
  • Proactively identified and worked to resolve obstacles that inhibit service delivery or impact the work environment
  • Championed people issues to executives and managers and drive required people management behaviours throughout the business
  • Counseled employees and management as needed on HR and Learning Policies and Procedures
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
  • Liaised between multiple business divisions to improve communications.

Head, Performance & Oracle Project Manager

Intercontinental Bank Plc
Victoria Island, Lagos
10.2008 - 09.2011
  • Achieved diverse, result oriented high performance workforce, with a performance management system that effectively differentiates between high and low performance, and links individual/team/unit performance to organizational goals and desired results
  • Ensured every approved job role had key performance indicators that were SMART
  • Published approved performance appraisal timelines and monitored effective implementation to ensure group objectives were achieved
  • Established career paths for support and core business functions within the organization thereby creating framework for career growth and job satisfaction
  • Developed employees along career plans in line with individual and corporate objectives
  • Built support mechanism to improve appraisal rating of poor performing employees over a period of 6 months through the Employee Counseling program
  • Achieved Go-live of Oracle Financials as project
  • Set and conveyed recruitment goals to Business Managers
  • Built and strengthened successful relationships with external recruiters and agencies

Recruitment Manager

Intercontinental Bank Plc
Victoria Island, Lagos
06.2007 - 10.2008


  • Identified and attracted over one thousand top performing professionals both in response to our current openings and anticipated staffing needs on a proactive basis
  • Worked with business units to develop and maintain groups of key candidates for recurring roles as well as for unique positions that present a challenge to identifying the right individual
  • Advised management on organizing, preparing or implementing recruiting or retention programs
  • Evaluated recruitment or selection criteria to ensure conformance to professional, statistical or testing standards, recommending revisions as needed
  • Informed job applicants of details such as status of their applications, duties and responsibilities, compensation, benefits, schedules, working conditions or promotion opportunities
  • Developed and implemented recruiting strategies to meet current or anticipated staffing needs
  • Put in place a competent team of interviewers across business regions that would screen candidates in line with company policy on talent acquisition
  • Conducted HR interview for all job applicants and made appropriate recommendation to the business based on character, job skills/competencies, education, equal opportunity, training and work history
  • Conducted exit interviews and ensured that necessary employment termination paperwork was completed
  • Interpreted and explained human resources policies, procedures, laws, standards and regulations
  • Built and strengthened successful relationships with external recruiters and agencies

Head, Compensation & Benefits

Intercontinental Bank Plc
Victoria Island, Lagos
05.2005 - 06.2007
  • Conducted yearly salary surveys and obtained Board approval for implementation of salary review to position the bank as an employer of choice
  • Implemented strategies that reduced personnel cost by 20%
  • Obtained Board approval for implementation of the 2004 Pension Reform
  • Obtained Board approval to implement Health insurance through HMO-Health Maintenance Organization for over five thousand employees
  • Conducted employee satisfaction surveys and made appropriate recommendations to management for implementation
  • Obtained Board approval to institute gratuity scheme for employees to promote organizational loyalty
  • Designed and implemented compensation and benefits policies that attracted and rewarded high performing employees
  • Monitored salary structures, balanced staffing needs with cost controls and ensured that HR policies, procedures and programs were in alignment with organization’s overall strategic objectives and vision
  • Prepared and monitored budgets for Corporate Services Group
  • Responsible for managing price negotiations with vendors and suppliers
  • Ensured zero tolerance for breach of government regulations and policies on payroll and other staff emoluments
  • Delivered targeted advise on issues such as applicable employment regulations, compensation strategies and internal systems to help companies update antiquated or ineffective approaches.
  • Collaborated with recruiters to help develop compensation packages and maintain fair employee pay levels.

Payroll Officer

Intercontinental Bank Plc
Victoria-Island, Lagos
01.2004 - 05.2005
  • Designed and ensured effective implementation of the Bank’s compensation policies and programs
  • Designed an effective payroll administrative system with cut-off date well communicated to business leaders
  • Conducted monthly staff audit and due diligence before payment of any emolument to avoid errors on payments
  • Put appropriate controls on payroll to eliminate ghost workers and reduced to the barest minimum errors arising from issues of over, under or payment omission
  • Provided information to employees and managers on payroll matters, tax issues, benefit plans, suspension and terminations
  • Managed staff costs in line with budgets and prepared reports to Management
  • Ensured proper handling of matters relating to queries/disputes in respect of staff emoluments
  • Issued and recorded adjustments to payments related to previous errors or retroactive increases
  • Recorded employee information, such as exemptions, transfers and resignations, to maintain and update payroll records
  • Prepared and balanced period-end reports and reconciled payroll variation reports
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Calculated payroll deductions by accurately using Human Manager and processed payroll to meet preset requirements.

Internal Auditor

Intercontinental Bank Plc
Victoria-Island, Lagos
07.2001 - 12.2003
  • Conducted independent review of Financial records of the business units to ensure accuracy, validity and legality in line with Generally Accepted Accounting Standards
  • Acted in advisory role to recommend possible risk aversion measures and cost savings that could be made for the organization
  • Served as Branch Resident Auditor to various branches and Head Office business units and no incidence of fraud was recorded during my tenor
  • Identified areas of financial and administrative strengths and weaknesses and developed best practices
  • Reviewed the responses to and external audit management letter queries to ensure that recommendations were implemented; followed-up on audit action plan to ensure that all action items were resolved before the next annual audit.
  • Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walkthroughs for compliance with documented processes.

Internal Control Officer

United Bank For Africa
Lagos-Island, Lagos
03.1999 - 07.2001
  • Plan, organize and carry out the internal controls function including the preparation of an audit plan, scheduling and assigning work and estimating resource needs
  • Agreed with supervisor on the type and frequency of monitoring in relation to the organization’s scale of the activity
  • Defined and ensured the adherence to appropriate internal control policies and procedures so as to minimize loss from non-compliance
  • Developed, reviewed and updated operational risk –mitigation and fraud prevention strategies in various departments supervised
  • Developed and implemented methodologies for identifying, assessing, monitoring, controlling and reporting compliance risks
  • Put in place internal controls in the cheque management unit of the Bank to prevent fraud
  • Monitored proprietary systems and applications to prevent unauthorized access.

Education

Master of Managerial Psychology - Managerial Psychology

University of Ibadan
Ibadan
06.2005 - 07.2007

Higher National Diploma(Upper Credit) - Accounting

Yaba College of Technology
Yaba, Lagos
06.1997 - 08.1998

National Diploma(Upper Credit) - Accounting

Yaba College of Technology
Yaba, Lagos
06.1992 - 07.1995

Senior School Certificate - High School

Federal Government Girls' College Bauchi
Bauchi
09.1984 - 06.1990

Associate Member -

The Institute of Chartered Accountants of Nigeria
Victoria-Island
05.1997 - 11.1998

Microfinance Certified Banker -

The Chartered Institute of Bankers of Nigeria
Victoria Island Lagos
05.2017 - 06.2018

Associate Member - Human Resources Management

Chartered Institute of Personnel Mgt. of Nigeria
Ikeja, Lagos
05.2013 - 11.2013

Skills

Human Resources Management (HRM)

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Accomplishments

  • Creation of performance counseling for low performers bank wide to provide the needed support to aid improved performance through effective monitoring
  • Achieved improved productivity for the employee & organization
  • Achieved effective Performance and Compensation System through e-appraisal to manage productivity and reward employees in line with their performance
  • Collaborated with a team of 8 on HR Automation project to ensure a high performing organization with positive evidence on the bottom line
  • Instituting a framework for effective background checks and stream line documentation within staff control and those outside their control to ensure recruitment risk is reduced to the barest minimum
  • Creation of recruitment Pipeline that supports business continuity and reduced service failure to the barest minimum
  • Built effective teams and increased employee capabilities through institution of yearly team building activities for 5 business Groups of over 1000 employees
  • Recovered about 500-million-naira ex-staff debt
  • Reconciled and recovered 15 million NSITF fund that was remitted twice
  • Instituted frame work for prompt advice of end of service statement(entitlement) or indebtedness) within 3 weeks of resignation/termination
  • No record of fraud or internal control lapse in business units under my supervision
  • Led Oracle ERP project team that achieved project Go-live of Oracle Financials
  • Documented Post Covid-19 Work Return Policy Guide which ensured a safe and healthy work force
  • Documented Employee Assistance Program which improved employe engagement

Interests

I love travelling and meeting new friends

I love to provide solutions to a wide range of Human Resources needs while working remotely To partner with companies as an HR Consultant

Reading, Sports

I am interested in being a better version of myself so I invest in sporting activities that help me keep in shape.

I also read articles that broaden my knowledge base on diverse matters ranging from Spirituality, Leadership, Human Resources, Training, Health etc.

Timeline

Head, Human Resources & Training

Infinity Microfinance Bank
Mar.2019 - Dec.2021

Microfinance Certified Banker -

The Chartered Institute of Bankers of Nigeria
05.2017 - 06.2018

Head, Human Resources

Accion Microfinance Bank Ltd
05.2017 - 06.2018

Head, Human Resources

Infinity Microfinance Bank
12.2015 - 04.2017

HR & Mgt. Consultant

JAICS Consulting Services
01.2014 - 11.2015

Associate Member - Human Resources Management

Chartered Institute of Personnel Mgt. of Nigeria
05.2013 - 11.2013

HR Business Partner

Access Bank Plc
10.2011 - 09.2013

Head, Performance & Oracle Project Manager

Intercontinental Bank Plc
10.2008 - 09.2011

Recruitment Manager

Intercontinental Bank Plc
06.2007 - 10.2008

Master of Managerial Psychology - Managerial Psychology

University of Ibadan
06.2005 - 07.2007

Head, Compensation & Benefits

Intercontinental Bank Plc
05.2005 - 06.2007

Payroll Officer

Intercontinental Bank Plc
01.2004 - 05.2005

Internal Auditor

Intercontinental Bank Plc
07.2001 - 12.2003

Internal Control Officer

United Bank For Africa
03.1999 - 07.2001

Higher National Diploma(Upper Credit) - Accounting

Yaba College of Technology
06.1997 - 08.1998

Associate Member -

The Institute of Chartered Accountants of Nigeria
05.1997 - 11.1998

National Diploma(Upper Credit) - Accounting

Yaba College of Technology
06.1992 - 07.1995

Senior School Certificate - High School

Federal Government Girls' College Bauchi
09.1984 - 06.1990

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Christy Adeyemo