Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

RUTH WANGUI

Nairobi

Summary

A passionate, result oriented and, well-qualified Human Resource Professional with proven success inwith proven expertise in human resource management in a senior management position in an international non-governmental healthcare organization, with demonstrated strengths in recruitment, selection and onboarding, performance management, policy development, and training and development for local and international organizations. Highly proficient in building lasting relationships with key decision-makers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Human Resource Manager

CURE International
03.2017 - Current


  • Provision of strategic leadership to the people and culture function of the Network for programs in Africa and act as strategic partner in the generation and review of the strategic plan.
  • Contribution to the job grading systems for different positions in the CURE network
  • Develop change management processes to ensure smooth change management exercises
  • In charge of the Human Resource Information System Bamboo and ODOO to ensure proper documentation of employees records
  • Ensure that the expatriates staff have the right documentation including work permits, certification and authentication of documents by working with different agencies and immigration offices before being on boarded and, that these documents are renewed on a timely manner
  • Budgeted, procured and negotiated employee’s wellness packages and health insurances
  • Monitors employee’s attendance rate and ensure such data is used on such decisions such a staffing
  • Work closely with global Head of Human resource, Executive directors and Human resource leads in different countries to pursue continuous process improvement in Human Resources related best practices in order to enhance efficiency
  • Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
  • Coordinated technical training and personal development classes for staff members.
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
  • Developed comprehensive onboarding programs to facilitate smooth integration of new employees both local and expatriates into the organization.
  • Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
  • Established effective succession planning strategies to prepare future leaders in line with organizational objectives.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
  • Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Championed employee wellness initiatives resulting in improved job satisfaction, high retention rates and reduced absenteeism.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Liaised between multiple business divisions to improve communications.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Worked with human resource managers in different countries to standardize HR policies, and to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
  • Collaborated with executive leadership to align Human Resource initiatives with overall business goals and objectives.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.

Consultant - HR

SSO
01.2021 - 12.2021

• Developed their Human Resource Policy Document

Lecturer

Riara University
01.2016 - 12.2019
  • Supervision of student projects and the academic elements of field trips, and, where appropriate, placements
  • Selecting appropriate assessment instruments and criteria, assess the work and progress of students by reference to the criteria and provide constructive feedback to students
  • Extend, transform and apply knowledge applied from scholarship to teaching and appropriate external activities including knowledge generation, knowledge exchange and knowledge transfer activities
  • Co-ordinate with others (such as support staff or academic colleagues) to ensure student needs and expectations are met
  • Act as a tutor, giving first-line support and mentoring to students
  • Appreciate the needs of individual students and their circumstances.
  • Guided students in researching, structuring and presenting debate case.
  • Contributed to planning appropriate and engaging lessons for both classroom and distance learning applications.
  • Managed large class sizes effectively, maintaining an orderly learning environment conducive to student success.
  • Developed semester outlines and instructional plans for each class session to comply with stated course objectives.
  • Utilized distance learning technology to instruct students remotely.
  • Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
  • Led seminars and workshops to facilitate student learning and engagement and increase memory retention.
  • Designed and implemented various educational activities and programs to meet student needs.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Created excitement and enthusiasm in classroom by delivering engaging subject matter.
  • Increased student interest by incorporating real-world examples into lessons and connecting material to relevant experiences.
  • Served as a mentor to new faculty members, offering guidance on classroom management and lesson planning techniques.
  • Promoted collaboration among students through group projects and presentations, fostering teamwork and communication skills.
  • Taught diverse student population by employing various learning styles and abilities.
  • Created and designed quizzes, tests and projects to assess student knowledge.
  • Evaluated and supervised student activities and performance levels to provide reports on academic progress.
  • Contributed to departmental meetings by sharing insights on effective teaching strategies and proposing solutions for addressing common challenges faced by faculty members.
  • Assessed students' progress and provided feedback to enhance learning.
  • Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
  • Incorporated instructional technologies in course delivery for both in-class and online instruction.
  • Arranged syllabus, developed schedule, and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information.
  • Reviewed program materials and coordinated updates to keep department materials relevant and accurate.
  • Created materials and exercises to illustrate application of course concepts.
  • Enhanced student comprehension by utilizing diverse teaching methodologies and techniques.
  • Implemented differentiated instruction methods to address the unique needs of each learner, ensuring academic success for all students.
  • Built strong rapport with students through class discussions and academic advisement.
  • Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
  • Created syllabus and instructional plans for each class session in accord with stated course objectives.
  • Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
  • Collaborated with faculty and staff to create meaningful learning experiences.
  • Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.
  • Provided individualized support for struggling learners, using tutoring sessions and additional resources to close achievement gaps.
  • Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.

Consultant- HR

Africa Services
01.2019 - 03.2019

• Development of Human Resource Policy Document.

Human Resources and Administration Manager

Waki Freight Forwarders Limited
01.2015 - 12.2015
  • Coordinating efforts related to recruitment and onboarding of employees
  • Developing, implementing and managing staff performance and professional development plan
  • Nurturing a positive working environment and defining employee relations practices necessary to promote a high level of employee morale, engagement and motivation
  • Creating and maintaining master human resource files; ensuring paperwork is complete and compliant with regulatory requirements
  • Administering HR policies and procedures in relation to the human resource policy
  • Managing day-to-day office operations; overseeing and coordinating overall office activities and providing administrative support to the executive leadership
  • Delivered performance reviews, recommending additional training or advancements.
  • Organized corporate events such as conferences and workshops that fostered professional development among staff members.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Streamlined office processes by implementing efficient administrative systems, resulting in increased productivity and reduced operational costs.
  • Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
  • Facilitated interdepartmental communication by organizing regular meetings, fostering collaboration and cohesive decision-making across the organization.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Supervised a team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery.
  • Promoted a positive workplace culture by addressing employee concerns promptly and implementing initiatives aimed at boosting morale and job satisfaction.
  • Built excellent employee experience through culture of service and execution of employee assistance programs.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Ensured compliance with relevant laws regulations by developing robust policies procedures governing administrative operations within the company.

Administration Officer

Tangaza University College, Catholic University of Eastern, Africa
03.2008 - 12.2014
  • Updating company database with the data of new employees
  • Creating and circulating documents about the policies of the organization
  • Create materials to train and onboard the employees
  • Respond to inquiries of employees with respect to benefits like the precedent, number of qualified vacation days, etc
  • Ensuring compliance for both local and international employees
  • In charge of ensuring smooth office operations of the administration office
  • Being the contact person as far as different human resources and business issues were concerned
  • Participating in different human resources training programs such as with DePaul University-Chicago
  • Other Assignments
  • Developing of Human Resource Policy Document for SSO an NGO focusing on uplifting the wellbeing of people in South Sudan
  • Developing Policy Documents for Africa Services an NGO operating in East Africa fighting for Human rights.
  • Facilitated effective communication between departments by acting as a liaison between management teams on critical projects or initiatives.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
  • Developed and implemented strategies to streamline office operations.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Served as corporate liaison for finance, IT, and marketing departments.
  • Collaborated cross-functionally with multiple departments to achieve project objectives efficiently.
  • Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
  • Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
  • Organized numerous events and conferences, coordinating logistics and maintaining clear communication with all stakeholders.
  • Drafted common document templates to reduce time spent creating documents from scratch.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Coordinated with human resources department to handle payroll and personnel databases.
  • Maintained high levels of organization within the office space through regular supply inventory checks and proactive restocking efforts.
  • Entered and maintained departmental records in company database.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
  • Managed complex scheduling tasks, ensuring that deadlines were met consistently.
  • Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
  • Assisted in the development of policy manuals and procedures, contributing to increased organizational clarity and effectiveness.
  • Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.

Education

Certified Employment Law Analyst -

Law Pundits
UK
11.2023

Certified Human Resource Professional Program (CHRP) -

College of Human Resource Management
Nairobi, Kenya
06.2019

Masters of Business Administration - Human Resource Management

Catholic University of Eastern Africa
Nairobi, Kenya.
12.2011

Bachelor of Commerce And Business Administration -

Jomo Kenyatta University of Agric. And Technology
Nairobi, Kenya
07.2008

Skills

  • Job Analysis
  • Hiring and Onboarding
  • Talent management
  • Legal Compliance
  • Performance Management Systems
  • Human Resource Information System HRIS
  • Succession Planning
  • Data and Trends Analysis

Certification

Certified Human Resource Professional Certified International Employment Law Analyst Membership and Licenses IHRM with a Valid practicing license

Languages

English
Proficient
C2
French
Beginner
A1
Swahili
Advanced
C1

Timeline

Consultant - HR

SSO
01.2021 - 12.2021

Consultant- HR

Africa Services
01.2019 - 03.2019

Human Resource Manager

CURE International
03.2017 - Current

Lecturer

Riara University
01.2016 - 12.2019

Human Resources and Administration Manager

Waki Freight Forwarders Limited
01.2015 - 12.2015

Administration Officer

Tangaza University College, Catholic University of Eastern, Africa
03.2008 - 12.2014

Certified Employment Law Analyst -

Law Pundits

Certified Human Resource Professional Program (CHRP) -

College of Human Resource Management

Masters of Business Administration - Human Resource Management

Catholic University of Eastern Africa

Bachelor of Commerce And Business Administration -

Jomo Kenyatta University of Agric. And Technology
RUTH WANGUI