Esther Parra Delicado
Human Resources
Abuja
Summary
Experienced human relations (HR) officer with track record of developing, directing, and implementing strategic initiatives in employee relations management. Proven communication & problem-solving skills utilised at both individual and corporate levels, with proficiency in oral and written English. Solid history of success in creating initiatives aimed at maximising personnel productivity, employee-to-employee, and employee-to-employer relations. Proven ability to utilise latest industry approaches to human resources (HR) management. Demonstrated capabilities in utilising computer programs, including Microsoft office package. Areas of Expertise include: Contract Negotiation HR Document Control Stakeholder Engagement HR Compliance Regulation Strategic Planning Report Writing Organisational Change Control HR Policy Formulation & Control Database Management
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
EMPLOYEE RELATIONS OFFICER
Nigerian Agip Oil Company
01.2015 - Current
- Manage all human resources management related activities, including assisting with recruitment efforts, union & benefit negotiations, and performing exit interviews
- Monitor and control key aspects of employee relations, covering compensation, benefits, training, and performance appraisals
- Formulate and execute innovative HR policies aligned to organisational and national guidelines
- Attend to all employee inquiries related to human resource management
- Create structured plans to improve employee morale and performance aligned to organisational policies
- Collaborate with management to ensure adherence to organisational policies covering employee code of conduct, leave, work discrimination, drug & alcohol, privacy, and email policies
- Key Accomplishments:
- Developed payroll tracking and housing allowance structure for company employee
- Skilfully collaborated with union executives in presenting employee complaints to senior management
- Partnered with organisational administration in enforcing set employee relations guidelines, maintaining strong employee-employer relationships.
BUSINESS ANALYST
Eni UK
01.2013 - 01.2015
- Analysed business operating environments, covering all aspects with potential negative/ positive effects to enterprise initiatives, including assessing markets, business stakeholders, and legislation
- Reviewed business, identifying impediments to operational success, and generated strategic solutions
- Streamlined organisational operations by formulating innovative financial and reporting models
- Developed comprehensive business analysis, outlining problems, and opportunities for growth
- Collaborated with various teams in implementing business development strategies
- Key Accomplishments:
- Oversaw oil fields portfolios, conducted country analysis, and monitored viable long-term investment opportunities for business.
INDUSTRIAL RELATIONS OFFICER/ HR COST CONTROLLER
Nigerian Agip Oil Company Limited
01.2012 - 01.2013
- Managed employee-employer relationship related activities, including representing parties in negotiating pay rates and general conditions of employment
- Assessed different job descriptions, formulated, and applied policies covering job classifications, wage structures, as well as benefits & allowances
- Formulated negotiation memos, complying with special regulations governing employment and salary agreements
- Mitigate conflict between employees and company management by actively communicating with both sides
- Controlled project company labour costs through strategic wage structuring and acquisition of favourable terms during negotiations with unions
- Analyse organisational activities, planning, developing, controlling, and forecasting the HR related budget
- Key Accomplishments:
- Successfully supervised project cost records and company expenses for utilization in justifying budgeted figures
- Enforced contract and contractor compliance in line with signed contracts and compensation structures
- Researched, identified, and reported potential areas with capacity to destabilise relationships between company and employees.
ADMINISTRATIVE ASSISTANT
Nigerian Agip Oil Company
01.2008 - 01.2012
- Conducted day-to-day office administration duties, ensuring smooth business operations
- Monitored, updated, and maintained accuracy in reports
- Managed and controlled office documentation, ensuring they are all filled systemically for future use
- Performed checks on work order documents, collaborating with various departments, guaranteeing accuracy of details
- Conducted various important ad hoc tasks as assigned by management
- Key Accomplishments:
- Developed and managed accurate database for staff travelling, accommodation bookings, and internal company memos
- Bayelsa State Post Primary Schools Boards, English Language and Literature in English Teacher
Subject Teacher
Federal Government Secondary School
Education
Bachelor of Arts - Linguistics
UNIVERSITY OF UYO
Affiliations
Linguistics Association of Nigeria
Institute of professional Managers and Administrators
Skills
- Compensation and Benefits Administration
- Confidential Records Management
Timeline
EMPLOYEE RELATIONS OFFICER
Nigerian Agip Oil Company
01.2015 - Current
BUSINESS ANALYST
Eni UK
01.2013 - 01.2015
INDUSTRIAL RELATIONS OFFICER/ HR COST CONTROLLER
Nigerian Agip Oil Company Limited
01.2012 - 01.2013
ADMINISTRATIVE ASSISTANT
Nigerian Agip Oil Company
01.2008 - 01.2012
Subject Teacher
Federal Government Secondary School
Bachelor of Arts - Linguistics
UNIVERSITY OF UYO