AMADASUN OSARIEMEN BLESSING
Lagos State,ALAGBADO
Summary
A Highly Professional and versatile public administration graduate with verified experience managing front-facing customer service, corporate administrative operations, and secretarial functions. Recognized for an ability to rapidly master new workflows, manage complex records, and coordinate daily office logistics under tight deadlines. A strategic communicator and collaborative team player dedicated to driving process efficiency, maintaining strict professionalism, and delivering high-quality operational support to advance organizational objectives.
Overview
1
1
Language
1
1
Certification
4
4
years of post-secondary education
9
9
years of professional experience
Work history
Customer Representative (NYSC)
Motosh Technology Company Ltd
ABULE-EGBA, ALAGBADO
2025.11 - 2026.08
- Attended customer inquiries through phone, email, and in-person interactions, providing prompt and professional assistance.
- Provided accurate information and guided customers toward appropriate solutions to their concerns.
- Handled customer complaints and assisted with resolving issues while maintaining professionalism and empathy.
- Followed up on customer concerns and requests to support satisfaction and a positive customer experience.
- Maintained accurate customer records and handled confidential information responsibly.
- Managed multiple customer requests while maintaining attention to detail and service quality.
- Resolved customer complaints while maintaining professionalism and empathy throughout each case.
Secretary
Notre Dame Factory
2023.01 - 2025.01
- Managed office correspondence and supported day-to-day administrative activities.
- Communicated professionally with staff, visitors, and other stakeholders.
- Responded to inquiries and directed requests to the appropriate personnel when necessary.
- Organized and maintained office records and filing systems.
- Assisted with scheduling meetings and coordinating office activities.
- Supported efficient office operations through strong organization and time management.
Manager
Goldray Bizlink
2020.01 - 2023.01
- Supervised daily business operations and supported effective service delivery.
- Attended customer inquiries, complaints, and requests professionally.
- Built and maintained positive relationships with customers through responsive service.
- Assisted customers with product and service-related questions and concerns.
- Coordinated daily activities and ensured customer requests were handled efficiently.
- Developed strong communication, leadership, customer service, and problem-solving skills.
Administrative Assistant
Elaresa Academy
2018.01 - 2020.01
- Provided administrative support for daily office operations.
- Maintained and organized records and documents.
- Assisted with general office duties and staff coordination.
- Supported communication between staff, management, and other stakeholders.
- Performed multiple administrative tasks while maintaining accuracy and attention to detail.
Education
Higher National Diploma (HND) - Public Administration
TEMPLE GATE POLYTECHNIC
ABA 2022.09 - 2024.10
National Diploma (ND) - Public Administration
THE GLOBAL POLYTECHNIC
AKURE, ONDO STATE 2019.09 - 2021.10
Skills
- CUSTOMER SERVICE
- ICT(MICROSOFT OFFICE)
- ADMINISTRATION SUPPORT
- COMMUNICATION AND INTERPERSONAL SKILLS
- TEAM COLLABORATION
- TEAM MANAGEMENT
- ADMINISTRATIVE SUPPORT
- RECORDS KEEPING AND DOCUMENTATION
- CUSTOMER RELATIONS
- ORGANIZATION AND CORDINATION
REFERENCE
Available upon request
NATIONAL YOUTH SERVICE CORPS (NYSC)
- Completed | September 2026
- Successfully completed the mandatory one-year National Youth Service Corps (NYSC) program.
- Strengthened teamwork, communication, and problem-solving skills through practical experience in a professional environment.
Languages
English
Fluent
Affiliations
- TRAVELLING & TOURISM, READING AND PUBLIC SPEAKING
References
References available upon request.
Timeline
Customer Representative (NYSC)
Motosh Technology Company Ltd
2025.11 - 2026.08
Secretary
Notre Dame Factory
2023.01 - 2025.01
Higher National Diploma (HND) - Public Administration
TEMPLE GATE POLYTECHNIC
2022.09 - 2024.10
Manager
Goldray Bizlink
2020.01 - 2023.01
National Diploma (ND) - Public Administration
THE GLOBAL POLYTECHNIC
2019.09 - 2021.10
Administrative Assistant
Elaresa Academy
2018.01 - 2020.01