Fazilov Murod

ABS Administrator / Junior Oracle DBA

Philadelphia

Overview

years of professional experience

Certifications

ABS and RBS Digital Bank

01.2023 - 08.2023

Deployed and configured middleware across Linux and Windows environments, supporting the integration of 10+ enterprise applications.
Resolved an average of 15–20 database-related support tickets weekly, reducing resolution time by 30% through proactive diagnostics.
Collaborated with cross-functional teams and third-party vendors to support and maintain core Oracle database operations.
Monitored database activity and implemented tuning recommendations, improving query performance and reducing latency by 25%.
Configured Oracle RAC to enhance system availability and failover capabilities, resulting in a 99.95% uptime rate.
Conducted performance assessments and provided technical documentation to support system optimization initiatives.
Implemented capacity planning strategies, optimizing resource allocation and preventing system overloads.

TBC Bank

03.2022 - 12.2022

Adapted to 5+ new technologies and internal platforms within two weeks, reducing onboarding time by 40%.
Resolved 20+ employee technical issues monthly, implementing corrective actions that improved ticket resolution efficiency by 30%.
Compiled weekly support reports with key findings and recommendations, enabling the team to proactively address recurring issues.
Maintained personnel records and updated internal databases to support document management.
Consistently applied new tools and workflows in high-pressure situations, completing tasks 25% faster than the team average.

COSCOM LLC

09.2011 - 03.2021

Monitored and audited over 100+ customer accounts monthly to identify and resolve billing discrepancies, reducing invoice errors by 25%.
Generated detailed monthly invoices in multiple formats, improving client transparency and reducing payment delays.
Collaborated with finance and customer service departments to verify billing accuracy and ensure data consistency across systems.
Quickly adapted to new billing software platforms, reducing processing time by 20% and supporting smoother transitions during system upgrades.
Contributed to improved financial reporting by reconciling discrepancies between invoiced amounts and actual payments received.

Tashkent University of Information Technologies

Tashkent

05.2001 -

Operating Systems & Server Administration: Linux (Red Hat/CentOS), Windows Server, Oracle WebLogic Server
Databases & Query Languages: Oracle Database (RAC, Backup & Recovery, Performance Tuning), SQL, PL/SQL, PostgreSQL
Monitoring Tools: Zabbix, Grafana, Oracle Enterprise Manager, AWR Reports
API Integration: REST, SOAP

DevOps & Tools: Docker, Shell Scripting, Git
Billing Platforms: Comverse ONE (Telecom Billing)
Soft Skills: Problem Solving, Technical Support, Adaptability, Team Collaboration, Communication, Time management, Critical thinking, Team leadership, Adaptability and flexibility

Linux System Administration - 2024